A:Answer Hello - great question! When using the popcorn, potato, beverage, etc. features, the Start/+30 Sec must also be pushed; the microwave will not automatically start after pressing a feature option. The reason for this is because you'll have multiple options after you hit a feature button - for example, when you select "Pizza," you'll have to opportunity to tell the microwave how many pieces you're heating up before letting it start. More information about this microwave's feature settings can be found on pages 9 and 10 of the owner's manual. We hope this helps! Be well, Kelsey@GEA