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My first one rattled too. Exchange it! It's an occasional glitch!
Sorry, there was a problem. Please try again later.Hi - Thanks for reaching out to us regarding your GE Microwave Model JES1460DSWW purchased January 2020. We are sorry to hear the turntable operation is loud and apologize for any concern this has caused. Make sure the turntable is centered and seated properly (placed right side up). If the turntable plate is upside down it will drag on the floor of the microwave. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Again, we apologize for any inconvenience. Keep in touch! Sue
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