A:AnswerHello Roadrunner - We appreciate your curiosity in this versatile microwave. The dimensions of this countertop unit are 12 7/8" H x 21 3/4" W x 17 3/4" D. Stay in touch! - John@GEA
A:AnswerHi mimi. We appreciate you taking the time to reach out to us. This is an excellent question that we're glad to assist you with. We recommend taking advantage of the warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance.
You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is useful information! We're glad to have you in the GEA family. - Guy@GEA
A:AnswerHi there Fran,
Thank you for reaching out. We'll be happy to address your question. We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello San, thank you for your question! There is no way to mute or reduce the beeper volume in this microwave. We apologize for the inconvenience. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – CV
A:AnswerJust push button that says clock, then put in correct time then push clock button again. Try reading the manual if the keypad is too complicated...
A:AnswerHello Millie - Thank you for reaching out about this wonderful microwave. It would be a pleasure to help find the right model for you.
While this unit does not have an undercabinet mounting kit, we do have other models that have this option. We recommend model PEM31SFSS: https://www.bestbuy.com/site/ge-profile-series-1-1-cu-ft-mid-size-microwave-stainless-steel/2557267.p?skuId=2557267
Or model JEM3072SHSS: https://www.bestbuy.com/site/ge-0-7-cu-ft-compact-microwave-stainless-steel/5534800.p?skuId=5534800
Also, be sure to get the mounting kit accessory that goes with the model you choose. Let us know if you have any more questions. - JB
A:AnswerHello Bass,
Thank you so much for reaching out. We're happy to help. There is no difference between the control types of the two models. They use the exact same technology. We do apologize for any confusion this may have caused. Best wishes. Mike@GEA
A:AnswerHello DJ,
Thanks so much for reaching out. We're happy to answer your question. The "Electronic" description just means that the controls are electronic and not based on traditional buttons or dials. We hope this provided some clarity. Best wishes! Mike@GEA
A:AnswerHello and thank you for reaching out about this excellent microwave. The microwave is 21-3/4" W and 11-3/4" H without the feet. However, the feet should not be removed. Please let us know if you have any more questions. - JB
A:AnswerHi Ken - Thanks for viewing GE Model JES1657SMSS! The turntable rotates food throughout the cycle for best results. The turntable cannot be turned off.
GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven
Model #:PEM31SFSS has Turntable On/Off option (Turntable Size 10.625 in). Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for viewing GE Model JES1657SMSS! Product Dimensions are as follows: 12 7/8"Height x 21 3/4"Width x 17 3/4"Depth. Keep in touch at GEAppliances.com. Sue
A:AnswerYes it has reheat; different power settings for it and also has dinner plate setting that has different power settings also. Either setting will heat your food extremely fast and very, very hot. Use mittens.
