Questions & Answers

Q: QuestionMy GE Spacemaker Model JVM1441WH03 is malfunctioning. I would like to replace it with another GE Microwave. Can you advise me of some choices?

Asked 11 years ago by captgeb.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Captgeb - this is Nancy at GE. We're sorry to hear that your microwave is not working properly and I am happy to help you with a great replacement model. The good news is that all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66" min. mounting height). The height and depth of the models may vary slightly, but any of our new models could work in your current space. A model that you may like is the JVM6175DFWW. You will need to use the mounting brackets and hardware that come with the new microwave. The mounting kits have changed over the years and are not interchangeable. I hope this information is helpful! Thanks for checking with us!

  Answered 11 years ago by GE Answers

  
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Q: QuestionCooking racks?Does this model (GE JVM3160DFWW) have cooking racks? I prefer two racks. Thanks, Mick

Asked 12 years ago by Mick.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello, Thank you for your interest in the GE Over-the-Range Microwave model JVM3160DFWW. The model does not feature a shelf inside. It does have a Turntable On/Off control which is a great option. Donna with GE

  Answered 12 years ago by GE Answers

  
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Q: QuestionMy existing microwave measures 15 1/2 height. Will this work?

Asked 3 days ago by Anonymous.

• A:Answer This microwave is 16.125" in height. It can be installed under cabinets that are a minimum of 30" above the cooktop.

  Answered 2 days ago by GE Answers

  
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Q: QuestionDoes this microwave come with a mounting kit?

Asked 4 days ago by Microwave.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this microwave will come equipped with the mounting kit and hardware.

  Answered 2 days ago by GE Answers

  
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Q: QuestionHow to get smudges off stainless steel. Tried mild dish soap with warm water, did not remove stain.

Asked 1 week ago by Sunflower.

• A:Answer To clean the stainless steel on model JVM3160RFSS, we recommend using Stainless Steel Magic or a similar product using a clean, soft cloth. More information about cleaning the stainless steel is available on page 15 of the manual; you can view the manual on Best Buy's product page for the microwave when you go to the 'Features' section and scroll to the bottom.

  Answered 1 week ago by GE Answers

  
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Q: QuestionIs this microwave available in 50MHz (50 cycle)?

Asked 1 month ago by TerryP.

• A:Answer This microwave model is not available in 50 50MHz.

  Answered 1 month ago by GE Answers

  
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Q: QuestionDoes it come with a plug

Asked 1 month ago by EricM.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, this model comes with a factory-installed power cord and standard 3-prong plug for a 120V grounded outlet. It is designed to plug into a 120-volt/15-amp cabinet-mounted outlet above the unit. To review additional installation information, please see the Installation Guide starting on page 2 by visiting the product page, clicking on the “Features” tab, and navigating to the “Manuals and Guides” section.

  Answered 1 month ago by GE Answers

  
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Q: Questionmy old GE microwave was vented to exhaust through the wall. can this unit do the same?

Asked 1 month ago by ufchef.

• A:Answer This particular model comes from the factory as a non-vented/recirculating microwave but can be converted to external venting, including wall exhaust. You can find more information in the installation manual by visiting the GE Appliances site and selecting the Owner Support tab,

  Answered 1 month ago by GE Answers

  
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Q: QuestionDo you indtall

Asked 1 month ago by Anonymous.

• A:Answer Yes. I did.

  Answered 1 month ago by MichaelL

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Q: QuestionHow long is the cord and what side is it on?

Asked 1 month ago by Saturn.

• A:Answer The power cord on this over-the-range microwave comes out of the top of the unit on the right side, facing the front of the microwave. The power cord is 40" long.

  Answered 1 month ago by GE Answers

  
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Q: QuestionCan I extend my warranty

Asked 2 months ago by Warranty.

• A:Answer For information about extending the warranty of this microwave, please contact Best Buy team directly at 1-888-237-8289.

  Answered 2 months ago by GE Answers

  
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Q: QuestionCan this be installed ventless

Asked 2 months ago by Ken.

• A:Answer Yes, the model JVM3160RFSS can be installed without being vented to the outside. You can find instructions for the non-vented ductless installation on pages 12-15 of the installation guide that can be found on the product homepage in the "Features" section under "Manuals & Guides."

  Answered 2 months ago by GE Answers

  
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Q: QuestionDoes this oven have a vent

Asked 2 months ago by Anonymous.

• A:Answer This microwave comes with a recirculating vent system that is non-vented and includes a factory-installed Charcoal Filter, part JX81C or WB02X33061, to remove smoke, steam and odors. It can also be converted to external venting if desired.

  Answered 2 months ago by GE Answers

  
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Q: QuestionDoes this GE above the range comes with the mounting bracket

Asked 3 months ago by Bill.

• A:Answer This model unit will come with the mounting brackets. More information about mounting the unit can be found in the “Features tab” under “Installation Guide” page 6 on the website.

  Answered 2 months ago by GE Answers

  
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Q: QuestionANYTHING TO INSTALL OTHER THAN PLUG IT IN?

Asked 3 months ago by be.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer No

  Answered 2 months ago by user995985Verified Purchase

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Q: QuestionDoes it vent to the outdoors

Asked 4 months ago by Bear.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer This model can vent to the outdoors but does not have to. It comes set up to recirculate air with a charcoal filter, and you can convert it to external venting by following the instructions on pages 11 to 15 of the installation manual here: https://files.bbystatic.com/IWRKFwfDvJrx6nVe9qcPEw%3D%3D/c200d0c3-68d8-45f9-ba7e-581306b0baec

  Answered 4 months ago by GE Answers

  
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Q: Questionwhat are the dimentions

Asked 4 months ago by Anonymous.

• A:Answer Thanks for checking with us. The dimensions are the following: 16.125 H x 29.875 W x 15.5625 D. You can find the specifications page on Best Buys site under the model page. Click on Features, and it will be on the right side of the page. This microwave has 1.6 cubic ft, and it is 1000 Watts.

  Answered 4 months ago by GE Answers

  
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Q: QuestionI belong to the geek squad.& also have a gift catd. I need it installed and the old one dissuaded. What are the dimensions

Asked 4 months ago by Pat.

• A:Answer The overall dimensions are Height16 1/8 inches Width 29 7/8 inches Depth 15 9/16 inches. For assistance with delivery and installation, please call the Best Buy team directly at 1-888-237-8289.

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs a replacemen t grill available

Asked 4 months ago by Andy.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer The vent grille that is compatible with the microwave depends on the exact model number. Please reach out to our parts department at 1-877-959-8688 to inquire about the compatible grille for your microwave.

  Answered 4 months ago by GE Answers

  
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