Questions & Answers

Q: QuestionCan having your AC on 65 in the summertime cause condensation and moisture inside your microwave? I have an over the range GE microwave similar to this one It stopped working. It still powered on and operated but as far as heating food up it was not.

Asked 7 years ago by LB.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello LB - this is Nancy at GE Appliances. We're sorry to hear that your microwave is no longer heating properly. Your room air conditioning should not have affected the microwave. If it is running, but not heating, we recommend to disconnect power to the microwave via the main power supply for a few minutes so as to reset the controls. If this does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
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Q: QuestionDo all of your OTR micros come from factory set to top vent?

Asked 7 years ago by Jadkins.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Jadkins- Yes, our over-the-range microwaves are shipped from the factory to vent out the top (vertically), but can also be vented out the rear (horizontally) or converted to recirculating (non-vent). GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PNM9216SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JNM7196SKSS are shipped for Recirculating Venting. Check out the Installation Instructions for model JVM3160RFSS at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - We would love to have you in the GE Appliances Family! Keep in touch - SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this microwave (GE 1.6 cu. ft. over the range microwave) have a vent in it that acts as a vent hood for the stove?

Asked 7 years ago by Cita.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes it does. Comes from the factory with the vent setting for upwards exhaust but can be easily changed if needed to fit your existing space. Vent is two speed and works great!

  Answered 7 years ago by DidiVerified Purchase

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Q: QuestionCan GE-JVM1540DN1BB-1-5-Cu-Ft-Black-Over-The-Range-Microwave-Oven be used directly atop counter? \

Asked 7 years ago by Nancy.

• A:Answer Hi Nancy- Thanks for viewing! No, over the range microwaves cannot be used on a counter or shelf. The underside is not flat and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. Do not install in a closed cabinet or cut-out space where the bottom is covered. See the following link MICROWAVE INSTALLATION AIR CLEARANCE - OVER-THE-RANGE MODELS: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21670 - Check out the UL approved installation on page 7 of the Installation Instructions at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40529.PDF - Check out our GE® 1.4 Cu. Ft. Countertop Microwave Oven JES1460DSBB. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill the JVM3160DFBB fit in 30" opening and does it come with all necessary brackets to mount properly?

Asked 7 years ago by Ed.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer yes

  Answered 7 years ago by BoomVerified Purchase

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Q: QuestionReplacing a JVM1540 Can I use the old mounting bracket. Also is the vent position in the same location?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi- We certainly appreciate your loyalty! While the venting is the same, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Check out the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: Questionneed a replacement bulb for one of the lights on underside outside the GE microwave model # JVM 3160 DF2WW. Where can I get it? We bought it at Best Buy, Farminton Hills, MI on O5/02/16. Eric Billes

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi - You can purchase MICROWAVE INCANDESCENT BULB - 120 Volt, 40 Watt WB25X10030 online at GEApplianceParts.com: https://www.geapplianceparts.com/store/parts/spec/WB25X10030 - Or call our GE Appliances Parts Team at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. For reference and replacement, view page 16 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Thanks for choosing GE Appliances for your home! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow much does it cost to install?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer We did it ourselves. Very easy to install a microwave, but takes two people.

  Answered 7 years ago by NOGEVerified Purchase

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Q: QuestionMy current microwave is the GE Spacemaker Microwave Oven Model # JVM140K (now discontinued). Is GE model JVM3160RFSS meant to be the replacement model for the GE Spacemaker? How do they compare re: their respective weight (in lbs)?

Asked 8 years ago by Curious.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer need a replacement

  Answered 5 years ago by Wawa

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Q: QuestionWe have the JVM 1490SD which also vents the range below. Would this model do the same or just vent the microwave?

Asked 8 years ago by cookie.

• A:Answer Hi cookie- Thanks for being a loyal GE Appliances customer!- Yes, all GE over-the-range microwaves are equipped with cooktop lighting and an exhaust fan to remove smoke, steam and odors up from the cooktop to keep the kitchen air fresh and clean. This model has a two-speed, 300-CFM venting system. You'll love the smudge-proof Slate finish. Check out our GE® 30" Free-Standing Electric Double Oven Convection Range JB860EJES. Our double oven ranges allow you to cook two different dishes at two different temperatures at the same time. Learn more about our Premium Slate Finish: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI am replacing a GE JVM1540DN1BB which vents through top cabinet and outside. I have 2 questions: 1. Is venting position in same place on these models so I can re-use existing duct work? 2. Are mount positions (top & rear) the same?

Asked 8 years ago by BH.

• A:Answer Hi BH- We certainly appreciate your loyalty! Yes, all over-the-range microwaves can be vented to the outside using rigid 3 1/4" x 10" rectangular or rigid 6" round ducting (a rectangular to round transition adapter must be used.) They are shipped from the factory to vent out the top (vertically), but can also be vented out the rear (horizontally). They can also be installed for Recirculating (non-vented). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. You can view the Top Cabinet Template at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41080.pdf - You can also view the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-2.pdf - Thanks for checking with us. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: Questioni have a 24" sharp microwave that has a bad magnetron? it is 20 years old and i cannot find a size replacement, can i get it repaired. it is an over the range unit

Asked 8 years ago by howie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Howie- We suggest to view our Haier 24" Over-The-Range Microwave HMV1472BHS: https://www.bestbuy.com/site/haier-1-4-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless/5711947.p?skuId=5711947 - You can view the Installation Instructions at the following link for more details (see page 4): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=MW-OTR_24in_HMV1472BHS_Installv9.pdf - We hope it fits! Due to age, it would probably not be cost effective to repair your microwave. For assistance with repairs, we suggest to contact the manufacturer (Sharp) for assistance. SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions of this microwave?

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer This product measures 15.5 by 16.5 by 30 inches.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionOur old Microwave is GE Model JVM1650SH05, will this model match up with current installation holes (in cabinet above microwave) and existing vent?

Asked 8 years ago by jerry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Jerry- We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Note: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Also, all over-the-range microwaves can be vented to the outside using standard 3 1/4" x 10" rectangular or rigid 6" round ducting and should line up with your existing duct. They are all designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). You can view the Top Cabinet Template and Rear Wall Template online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41080.pdf- Thanks for checking with us. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI bought a GE microwave oven a few years ago and some of the key board numbers have stopped working is it cheaper to fix it or should I just buy a new one

Asked 8 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Expect $100 plus a service call fee to fix numbers. Or you could remove the microwave to take to a shop.. The range underneath will need to be moved out either way. If you can work around the bad numbers and it still heats you can stretch out the life time. New GE microwaves can be found around $200 but you still need to install. New has a 1 yr warantee and your credit card may extend that further. Be aware that the power cord hole and screw holes seem to keep changing locations with new models or other brands. That means you may have to re-drill up to 3 holes.

  Answered 8 years ago by RockyVerified Purchase

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Q: QuestionI am looking to replace my current GE 1.6CuFT over the range microwave JNM3161RFSS with a new one. The only caveat is that it has to fit the existing installation as there is tile below it which I cannot cut. Any help is appreciated. Thx AA

Asked 8 years ago by AA.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello AA - The model where you posted this question (JVM3160RFSS) will work well as a replacement for model JNM3161RFSS. The dimensions are the same for both models. - TREY@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI just purchased this microwave. Do I need to purchase a three prong electric cord or does it come with one?

Asked 8 years ago by radar221.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi radar221- Thanks for your purchase! The microwave is equipped with a power cord. Thanks for checking with us. Enjoy! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI have an old GE spacemaker - Model # JVM 150K002 - Lasted 25 years! What model can I purchase to replace it - want WHITE only.

Asked 8 years ago by Harriet.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Mine lasted 21! this is what I bought. Almost identical: JVM3160DFWW

  Answered 8 years ago by micheletVerified Purchase

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Q: QuestionI currently have a GE Spacemaker® Over-the-Range Microwave Oven model number JVM1630WJ. It is no longer produced. Will the GE - 1.6 Cu. Ft. Over-the-Range Microwave - White Model: JVM3160DFWW fit to replace my current model that I listed?

Asked 8 years ago by Wholesome.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Wholesome- We know you have choices and appreciate the trust you've placed in us! Thanks for your loyalty. We have great news. Yes, you can choose any model to replace your JVM1630WJ. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. You'll love the dark gray, easy-clean enamel interior with steam clean option. Messes inside the microwave are not as visible and easy to wipe away after steam loosens food grime. Keep in touch. With so many choices, we are always glad to help make your buying decisions a bit easier! SUE@GEA

  Answered 8 years ago by GE Answers

  
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