Questions & Answers

Q: Questionge model#JV316DJWW does the vent motor suppose to run whenever you use the microwave? pushing the vent button only gives you speed of motor does not turn it off. is this the way it is suppose to work? Or do I have a faulty unit?

Asked 1 year ago by horses.

• A:Answer This microwave has an Automatic Vent fan feature. It turns on when it senses that the heat is too high. If you'd like, you can view more on this on page 16 of the Use and Care manual.

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy GE microwave is old & needs to be replaced, the model number is JVM1460SA 001. What are the new GE microwave models that can replace this one in terms of size & features (I like the single touch cook time and the 30 second add time). THANKS!

Asked 1 year ago by MNX2024.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer look on the BEst Buy website, I found the same model I had just newer manufacture date

  Answered 1 year ago by Msadele

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Q: QuestionCan you tell me if this microwave comes with hanging brackets?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for checking with us! A new mounting bracket will be included with all microwaves. We recommended always using the new bracket when installing a new microwave.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace a GE. over the range microwave. The existing is a GE JVM230BL001. It has to be the exact dimensions as the existing because of the new backsplash. Or smaller.

Asked 1 year ago by Ronald.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer All of our 30" over-the-range microwaves will replace each other. You will need to use the hardware and brackets that come with the new unit, as they are model specific.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am replacing a GE microwave Model JVM3160DF3BB. I cannot find this model for sale. What model replaced it and does it have the same dimensions? Is there a direct replacement? Thank You!

Asked 1 year ago by Larry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer All of our 30" over-the-range microwaves are designed to easily replace one another. We have models PVM9179SKSS and JVM3162RJSS that would be great replacements for your current unit. Please know that you will need to use the hardware and brackets that come with the new unit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionLooking to replace model JVM1650BB008. Would this model work?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer This would be a great replacement for your current unit. Please know that you will need to use the hardware and brackets that come with your new microwave.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am replacing my microwave over the range. model no JMV1540SN1SS. What model should I replace it with and can I use the same brackets? please advise. thxs

Asked 1 year ago by Joe.

• A:Answer We appreciate your loyalty to our brand! We aren’t seeing an exact match for the model number you listed, but if JVM1540SN1SS is your model we can advise all our 30” over-the-range microwaves are approximately the same width. As a result, any of our current 30” over-the-range models will work as a replacement. We have various models available, including PVM9215SKSS and PVM9179SRSS. We do not recommend using the same brackets; the new mounting bracket and other hardware that comes with the new microwave should be used, as the design of the hardware may be updated over time and we cannot guarantee the safety and reliability of using older hardware with your new model.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace our ge unit model JVM3162RJ3SS serial HL201474L Can someone tell me which ge microwave is needed and will fit in that space?

Asked 1 year ago by Emz.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer This model is a great replacement for your current microwave. All of our 30" over-the-range microwaves replace each other. You will need to use the hardware and brackets that come with your new model.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan you replace and install my over the range Kenmore microwave model number 790-803233 10 ?

Asked 1 year ago by Bob.

• A:Answer All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. -- For questions regarding professional installation, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace model JVM3160DF1WW and want to use the same wall mounting holes and upper cabinet mounting holes. The microwave does not vent externally. Can I buy a JVM3160DFWW and expect the mounting holes to line up?

Asked 1 year ago by Rodders.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer It is always recommended to use the hardware and brackets that come with your new microwave, as they are updated as the units are updated.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this a "ventless" Microwave, because I can't put a vent up thru the ceiling?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Inside vent, yes

  Answered 1 year ago by Wyo1954

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Q: QuestionHi, I need to replace a Kenmore over the range microwave model # 790.80323310 and need to know if this GE 1.6 Cu Ft. will fit. Thank you!

Asked 1 year ago by DeeDee.

• A:Answer Hi, I need to replace a Kenmore over the range microwave model # 790.80329310. Are you able to tell me the size I need to get

  Answered 3 weeks ago by Anonymous

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Q: QuestionWould this be a compatible replacement for my 1997 spacemakerxl model jvm1340ww02?

Asked 1 year ago by jvm1340ww02.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes, we can confirm that this would make a great replacement for your prior Spacemaker model. They both have similar capacities and features and are designed to fit into a 30" wide cabinet opening. However, it is important to note that this model JVM3160DFWW has a slightly larger depth of 15-9/16” compared to your prior model’s depth of 14”.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this come with the mounting bracket?

Asked 1 year ago by LINDA.

• A:Answer Yes, the mounting bracket is included with the unit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionThe time on my microwave is flickering and hard to read. Have only had for a year and it recently started doing this. Amy way to fix it?

Asked 1 year ago by Lisam.

• A:Answer We're sorry to hear that you're having trouble with your microwave. You can try unplugging the microwave oven and/or replace fuse or reset the circuit breaker. If that doesn't work, service may be needed. You can schedule an appointment with one of our technicians by calling (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.

  Answered 1 year ago by GE Answers

  
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Q: Questionwhat buttons to push to cook something for 2.30 min.

Asked 1 year ago by Anonymous.

• A:Answer You can press 2 and Start for two minutes. Immediately after the microwave starts heating press the "Add 30 Secs" pad. This will add 30 seconds to your original entry. You can also press Cook Time, 2, 3, 0 and Start. Either way will set the microwave to heat for 2 minutes and 30 seconds.

  Answered 1 year ago by GE Answers

  
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Q: Questionoweners manual jvm61753k655

Asked 1 year ago by jim.

• A:Answer We know how important the manual can be, and we have that available on our GE Appliances when you look up the model number and go to the product page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace an Amana Radarange MVH320w/01 and concerned about the height sizing. What over the range MW would work to replace this?

Asked 1 year ago by TonyP.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer We encourage you to measure your existing microwave and compare those dimensions to our model microwaves as we do not have specifications or dimensions on the Amana product line.

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy old GE Microwave is Model # JE2160SF001. Will this model fit the same?

Asked 1 year ago by Mart.

• A:Answer All of our 30" over-the-range microwaves do replace each other. This model certainly will replace your current unit! You will need to use the hardware and brackets that come with your new microwave.

  Answered 1 year ago by GE Answers

  
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