Questions & Answers

Q: QuestionDoes the JVM6172DKWW GE Microwave replaced the JWVM6175DK2WW model?

Asked 1 year ago by BK11.

• A:Answer These two models offer the same capacity oven and will fit in the same space. The JVM6175DKWW model offers sensor cooking functions that are not offered on the JVM6172DKWW. The sensor cooking features take the guesswork out of microwaving. You select the food item and the microwave determines the correct power level and cook time for that particular item. We do recommend in all cases that you use the mounting bracket and hardware that will be packaged with the new microwave. We're confident either model will serve you well. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat model replaces the built in microwave, JVM2070SH001?

Asked 1 year ago by kbh.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer This model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: Questiondoes the kitchen timer work when the microwave is in use?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes, the minute/second timer will work while the microwave is in use. -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionIf I set the power at 50%, does the power cycle on and off or is the power consistently on at the lower level?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Power levels are a percentage of "on time" for the magnetron tube which cycles on and off to obtain the various levels. Each power level gives the microwave energy for a certain percent of the time. Medium (50 percent) power is used for slow-cooking and braising food and uses microwave energy 50% of the time.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat model will slide into the same bracket as my current JVM6172DF1BB?

Asked 1 year ago by SM.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used

  Answered 1 year ago by GE Answers

  
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Q: QuestionHi, my existing microwave has a button to cook vegetable. Does this model have something similar, thanks

Asked 1 year ago by Microwave.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer This model has a Potato sensor cooking pad which automatically adjusts time and power for delicious cooking results. For other vegetables, we recommend using power level 10 with the Cook Time function. For specific vegetable cooking recommendations, see the Cooking Guide for Cook Time on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWILL A JVM6175 FIT IN SAME SLOT AS THE GE SCA1000DW ADVANTIUM.

Asked 1 year ago by TOM.

• A:Answer This microwave certainly will replace your current microwave! All of our 30" over-the-range microwaves are designed to easily fit in the same space. Please know that you will have to use the hardware and brackets that come with the new unit, as they are model specific.

  Answered 1 year ago by GE Answers

  
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Q: Questionis there a light under the microwave?

Asked 1 year ago by an.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes. Button on the front panel

  Answered 1 year ago by jaybird

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Q: Questionwhere is th electric located

Asked 1 year ago by early.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer The power cord for this microwave oven is located on the back side near the right. We recommend installing this unit with enough space for the power cord to be plugged inside the nearest above cabinetry. Please see the Installation instructions found on the website for more specific details.

  Answered 1 year ago by GE Answers

  
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Q: QuestionGE microwave JVM6175DF1WW Is what I’m looking to replace however I was informed it was discontinued. Do you know what microwave replaced this model ?

Asked 1 year ago by Chelle.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Thank you for checking with us. We are sorry to hear that your model JVM6175DF1WW has been discontinued. However, a great match to this model would be the JVM6175DKWW. If we can help with anything else let us know!

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy GE model JVM3160RF5SS over the counter/stove has stopped working. That model is no longer available. I need a replacement with the exact same measurements so I can use the same mounting bracket and not have to re-do the splash board tile.

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer This model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes the JVM 6175SKSS Over the range microwave come with the mounting hardware?

Asked 1 year ago by CharleyWest.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes

  Answered 1 year ago by CynthiaHVerified Purchase

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Q: QuestionWhat’s the warranty?

Asked 1 year ago by Tammy.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer You can read through the details of the warranty on page 23 of the Use and Care Manual. This manual can be located in the "Features" section of this product page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this microwave suitable for wifi connection, if so to chef connect

Asked 1 year ago by raman.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer No this is not Wi-Fi capable

  Answered 1 year ago by Anonymous

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Q: QuestionI have a JVM1750SM1SS that just went out. Can this model use the same brackets as the old?

Asked 1 year ago by Sam.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer I wouldn’t recommend it. We initially tried to use the old brackets and the new microwave did not sit well in them. So, new brackets were installed. Good luck!

  Answered 1 year ago by AmyCVerified Purchase

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Q: QuestionI need to replace an existing JVM6172DF1BB over-the-range microwave. What is the current equivalent in power and size?

Asked 1 year ago by rj.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer New mounting holes, but the same or better power, etc.

  Answered 1 year ago by WilliamL

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Q: QuestionOur reset filter red light is on and we have followed the directions and it is still the same. We had it unplugged for over 5 days and the red light still comes on when plugged back in. Our filter is clean. What do we do now?

Asked 1 year ago by BW.

• A:Answer Did you try to hold the reset filter button for three seconds until it beeps.

  Answered 1 year ago by Anonymous

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Q: QuestionMy microwave has been installed less than 6 months. The "reset filter" button is red. How do reset the filter?

Asked 1 year ago by Debo.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer The Reset Filter light will illuminate after approximately 6 months as a gentle reminder of the need to replace the charcoal filter (if used) and to clean/replace the grease filters. Reset by pushing and holding the pad for a full 3 seconds.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHello I need with finding my microwave and I need this same one or one that’s has the vent on the back of the microwave that’s going outside I have added pictures to this question that will help. Please let me know if you find one in stock please and than

Asked 1 year ago by Ineedhelpfindingamicrowave.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer All of our over-the-range microwaves like the JVM6175SKSS offer a 3 1/4" x 10" duct opening in the same basic location on the back to vent the unit outside. If needed, the unit can also be vented out the top or converted for internal (recirculating) venting using the charcoal filter we include with the microwave.

  Answered 1 year ago by GE Answers

  
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