A:AnswerWe appreciate your interest in this wonderful microwave. We have an optional filler kit that can be purchased separately and is model JX36BSS. We’re here if you have any additional questions. -Gina@GEA
A:AnswerAlmost all over the range microwave have similar dimensions. The difference s are often in the wall mounting bracket’s. You will likely have to remount the new dedicated bracket that comes with your new unit as the old may not fit.
A:AnswerHello there, thank you for taking the time to reach out with this excellent question. Both of these microwaves have similar dimensions, but we would recommend double checking the installation instructions to make sure all clearance requirements can be met. More information on this can be found on page 7 of the installation instructions, linked here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/b742e252-a892-463f-b5c2-0900348def56.pdf - We hope this helps, and please feel free to reach out with any additional questions you may have for us in the future. -Elliot@GEA
A:AnswerHello. Thanks for checking with us! Model JVM7195SKSS would be the closest replacement, but all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHi there, thank you for the question. The dimensions of this replacement is quite similar, with the notable difference of it being about 1/4" shorter than you previous unit. As long as all of the clearances and installation requirements are met, this microwave will work wonderfully. We recommend checking out the installation instructions, especially page 7, for more information. This can be found here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/0a7b21f9-9d0c-4603-92ac-485d94d13f8d.pdf - We hope this helps, and please feel free to reach out with any additional questions you may have. -Elliot@GEA
A:AnswerHey there! To lock or unlock the microwave, simply press and hold Set Clock for about 3 seconds. You’ll know the microwave is unlocked when LOCKED disappears from the display. We hope this helps! If you need anything else, we’re always here for you. Have a great day. -Gina@GEA
A:AnswerHello- Thanks for reaching out. We are sorry to hear you are having this issue with your key pad. We are happy to help! Your microwave has a Child Lock-Out feature that might be set. Press the Set Clock for about 3 seconds. Please review page 14 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000093-1.pdf&_ga=2.109551233.565078115.1653323981-286710438.1648489339&_gac=1.220455468.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you still have issues, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
A:AnswerHello- Thanks so much for your question. The model number you provided isn't showing valid, however you may be referring to model number PVM9195SFSS. There isn't a direct replacement but the following models would be comparable. Model PVM9005SJSS has a different style control panel but it would be a nice replacement. Also please take a look at model PVM9215SKSS. https://www.bestbuy.com/site/compare?skus=4321128,5439301 If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerI had an older model that I was replacing and they did end up changing the brackets. I asked about it and they explained that while they might have been able to use the older brackets, the ones that went with this unit were a slight upgrade.
A:AnswerThis is a great question and we appreciate you asking! The Black finish on this microwave is more glossy than matte. If you have any other questions for us, please let us know! We're here for you. -Chris@GEA
A:AnswerHello. Thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Just note that, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Model JVM6175EKES would make a great replacement. We know that you will make a great choice, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHi! Wonderful question. All microwaves have a window in the door that has a mesh screen inside of it. This screen helps keep the microwaves inside the cavity, and is a necessary part of the microwave. You may find that the screen makes it difficult to see your food as it is cooking. Although it is difficult to see detail, the window should allow you to see if there are any problems while cooking, like arcing, burning, boil-overs, etc. If you need to check on your food, opening the door will pause the microwave. Hope this helps! All the best. -Michael@GEA
A:AnswerThanks so much for reaching out to us about this great microwave! This microwave has a door mask that is Dorian Gray. We hope this helps you with your decision! Let us know if you have any more questions that we can help with. -Chris@GEA
A:AnswerHi - We appreciate your interest in a new GE over-the-range microwave. The Steam Clean feature is a convenient and easy-to-use feature to help remove cooked or dried on food soils from the interior of the microwave by generating steam to re-hydrate dried spills/splatters making them easier to remove.
To use - 1) Press the Steam Clean button. 2) Fill a microwave safe bowl with 1/4 cup of water. 3)
Press Start. - Once the cycle is complete, carefully remove the turntable and turntable support and wipe out the inside of the oven cavity with a paper towel or soft cloth and that's it.
One more way to allow you to spend less time in the kitchen cleaning.
We do hope you choose this lovely GE microwave for your home.
Kind regards - Vikki@GEA
A:AnswerHello- Thank you for your question. We are happy to help! The microwave isn't going to have all the same great features as your Advantium but it will still fit in the same place. However, the mounting hardware is not the same and you'd need to install the mounting bracket that comes with the microwave to install it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
