A:AnswerHi Patty, thanks for your question! Good news, if you use the following filler kit, you can put this unit into a 36" wide cutout space: JX36BWW. Also 12" is the minimum depth that this unit's cutout space requires. We hope this helps! Stay safe. -Michael@GEA
A:AnswerHello Cat825, thank you for your question. This microwave does not come with a shelf accessory. We apologize for any inconveniences this may cause. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA
A:AnswerHi there, Vinnie! We appreciate you reaching out to us. We do not call convection cooking by any other term. We have an air frying feature, but it is not available in our over-the-range microwaves and it functions somewhat differently than convection cooking. We also offer our Advantium over-the-range microwaves which lists convection cooking as one of the 5 available cooking methods. If you have any further questions, feel free to reach out to us at our contact page. Keep in touch! Emily@GEA
A:AnswerHi Mick! Thanks for reaching out to us and for your loyalty to our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM6175EKES would be a good replacement for your current unit. You can find this microwave online at this link: https://www.bestbuy.com/site/ge-1-7-cu-ft-over-the-range-microwave-slate/5268702.p?skuId=5268702
Stay safe! Emily@GEA
A:AnswerHi sharndon - Thank you for reaching out to us and for your patience. We truly appreciate your interest in this over-the-range microwave to replace your current unit and are happy to help you with this! While you may see slight differences in the dimensions between models, all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. This design is intended to make choosing a replacement microwave easy. - This model, JVM7195DKBB, would be a fantastic choice, and would also provide you with a larger interior capacity than your previous model as well as additional features! When replacing an over-the-range microwave, the mounting bracket and hardware included with the new microwave should be used since the mounting bracket is specific to each model. You can also learn more about the necessary mounting space for this model on page 7 of the Installation Guide, seen here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/71202a78-ffec-4fa8-acf8-bb8e16b55a36.pdf. - We hope that this information is helpful for you and are so glad to have you as a loyal member of the GE Appliances family. Please don't hesitate to reach back out to us if you have any additional questions about this replacement or installation. All the best! -Eliza@GEA
A:AnswerHello,
Thanks so much for reaching out. We're sorry to hear the filter you ordered does not fit. We can understand how aggravating that can be. The correct filter part for this model is WB02X35607. If you need further assistance, please feel free to contact us. All the best. Mike@GEA
A:AnswerHello cjt70,
Thanks for reaching out to us! We appreciate your loyalty to GE Appliances, and we'd be happy to help you find a replacement microwave oven. We found that the model you're currently considering (JVM7195SKSS) will work as a compatible replacement. Based on the dimensions of your current model, we believe model PVM9179SKSS would work as well. Although they may seem a bit smaller, they both have an optional filler kit to make sure the appliance fits correctly. We have placed a link to this microwave oven, and the filler kit that is compatible with either model.
(PVM9179SKSS)
https://www.bestbuy.com/site/ge-profile-series-1-7-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5269000.p?skuId=5269000
(Filler Kit-JX36BSS)
https://www.bestbuy.com/site/ge-36-over-the-range-microwave-accessory-filler-kit-stainless-steel/5707589.p?skuId=5707589
We hope this information is helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions please reach out to us using the "Contact Us" link on our website or on social media.
Take care!
-Sylvia@GEA
A:AnswerHi there! Thanks for reaching out to us. The dimensions of this unit are 16 5/16 H x 29 7/8 W x 15 9/16 D. Since the width is slightly larger than 29.75" and there is not space on either side of the unit, it would not fit into that slot. We're sorry for any inconvenience that this may cause. If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe! Emily@GEA
A:AnswerHi Kathy! Thanks for your questions. This unit does have a melt feature. Depending on which variation of the model that you get, the turntable may have slightly different dimensions. The approximate dimensions of the turntable will be 1/4" H x 14 1/4" W x 14 1/4" D. We hope this helps! Emily@GEA
A:AnswerHi NorcoJoe! Thanks for reaching out to us and for your interest in our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM3160DFBB would be a good replacement for your current unit. You can find that model online at this link: https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-black/1694257.p?skuId=1694257
Take care! Emily
A:AnswerThe microwave oven I purchased was a replacement made to fit a 30 inch opening and it came with templates and brackets for mounting. If you look on the GE web site they have filler kits to complete the install for a 30 inch microwave. I hope this will help.
A:AnswerHello pwili - Thank you for the interest in this reliable microwave. Model JVM7195SKSS does have a cooktop surface light that uses halogen bulbs. Please let us know if you have any more questions. - John@GEA
A:AnswerHello Toto - We are sorry to hear your microwave is in need of replacement but will be happy to point you in the right direction.
All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model such as yours. So when looking for a microwave, you can concentrate more on the features you would like, rather than the size. Thanks! - John@GEA
A:AnswerI’m not sure what microwave that it is you are replacing. We just stepped up to a nicer GE than our first one. The vent matched up but the support holes had to be re-drilled on the top. We really like this microwave so far. Sorry I’m not more help. Good luck.
A:AnswerHi KBinFlorida, great question! We'd be happy to help you out. We found two similar over the range models that have LED cooktop lights listed in their specs. Those models are: PVM9215SKSS and PNM9216SKSS. - Models that have a little less cubic feet, but also have LED lighting for their cooktop lights are as follows: PVM9179SKSS and PNM9216SKSS. - We did want to also provide you with the following information about replacing an over the range microwave with another: All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope that this helps! Happy shopping. -Michael@GEA
A:AnswerHi KK2019, thanks so much for reaching out! We'd be happy to help you shop around! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. - We found a few models that we think you'll love! Try searching for the following to see if they strike your fancy: JVM3160DFWW, JVM6172DKWW, JVM6175DKWW, and PVM9179DKWW. We hope that this helps! Happy shopping! -Michael@GEA
