“Should refrigerator temp reach 37 degrees? Had mine delivered yesterday & still has not got below 50 degrees. Freezer is working fine. Put on highest # to cool to help.”
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Hi Joanne - Thanks for choosing GE Model GTS17DTNRWW! We are sorry to hear the refrigerator is not cooling below 50 degrees and apologize for any inconvenience this has caused. Allow about 24 hours for the unit to cool down and stabilize after initial installation. If 24 has passed and the controls have been set properly but the unit is still warm, you may need to schedule service. We suggest viewing the following link- REFRIGERATOR NOT COOLING ENOUGH: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family. If you have any additional questions, we are also happy to help at GEAppliances.com! Sue
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