Questions & Answers

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This refrigerator has a total capacity of 18.6 cubic feet.

Q: QuestionDoes this refrigerator have an alarm that goes off if the door is left open?

• A:Answer Yes, this refrigerator has a door alarm to alert you if the door is left open.

Q: QuestionDoes this GE refrigerator have an ice maker?

• A:Answer Yes, this refrigerator comes with a factory installed ice maker that also includes a water filtration system.

Q: QuestionHow much water does this refrigerator filter?

• A:Answer The water filtration system in this refrigerator removes 98% of ibuprofen, atenolol, fluoxetine, progesterone, and trimethoprim.

Q: QuestionIs this refrigerator fingerprint resistant?

• A:Answer Yes, this refrigerator is fingerprint resistant and made with stainless steel that is easy to clean.

Q: QuestionHi, I have a wall that will extend past the fridge on one side...How much room do I need between the fridge and wall to open that door to 90 degrees? Thanks

Asked 7 years ago by Boead.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer About an 1 inch is all that’s needed, the doors pivot inward when opening

  Answered 7 years ago by BriguyVerified Purchase

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Q: QuestionIs this model available without the ice maker?

Asked 6 years ago by Janice.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer It is however it is a different model number. You also can turn off the ice maker and take out the drawer if you want.

  Answered 6 years ago by DusinVerified Purchase

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Q: QuestionWill I be able to access deli drawer completely without door at 90 degree's? Also will I be able to move shelves around with out door open 90 degree's. I have window on one side of fridge

Asked 7 years ago by LALYNN.

• A:Answer To pull bottom deli drawer out 1/2 to 3/4 way, the fridge only needs 1 inch of space on it's side to the wall. If the drawer is to be pulled out all the way, you need at least 11 inches of space. Same with veggie/fruit drawers. Shelves can be moved around as long as one door is able to be fully opened. Hope this helps.

  Answered 7 years ago by VAROBB

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Q: QuestionIs the fridge on 4 plastic rollers or 4 adjustable feet? I bought a Samsung and all wheels are cheep plastic and it sits at a 2 1/2 inch backward slant that can not be adjusted. Can this fridge be adjust to have just the slight slant needed?

Asked 7 years ago by Rollarskatefridge.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi Rollarskatefridge- The refrigerator is equipped with rear rollers and 2 front adjustable leveling legs. The refrigerator should also be firmly positioned on the floor and the front is raised just enough that the doors close easily when opened less than 90 degrees. Thanks for considering GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: Questionon this model can the water filter be removed? where i will be using this at there is no water access so the filter just takes up fridge space.

Asked 7 years ago by cindy.

• A:Answer Hi Cindy- Yes, if the refrigerator will not be connected to a water line, the filter can be removed. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello, our fridge cutout is adjacent to a wall. How far does the door need to open in inches in order to access the rollout bins and tray?

Asked 3 years ago by Jake.

• A:Answer Hello- Thanks so much for your interest in our French Door Counter-Depth Refrigerator. This is a beautiful model! The interior drawers can be accessed and fully opened with the door(s) at 90 degrees; however, they will be prevented from being removed. You'll need 17" on each obstructed side. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionRe: Slate or Stainless Steel - Wondering if Slate would show fingerprints less than the Stainless Steel.

Asked 5 years ago by KC.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Slate

• A:Answer Hello KC - Thank you for your interest in the GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JMLES; we are happy to help! This model has a Slate finish. Slate is a highly engineered, low-gloss matte metallic paint finish and will hold a magnet. It resists fingerprints and doesn't show dirt. To clean, wipe with a soft clean cloth using a mild household detergent then dry with a clean soft cloth. We are glad you checked! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionI’m researching this model and I see on multiple websites it has an internal water dispenser. I cannot see in any pictures or find any answers about where the dispenser is. I’m looking all over and I don’t see where the button and dispenser is at?

Asked 7 years ago by Richard101.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi Richard101- Yes, GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JSLSS is equipped with an internal water dispenser. The water dispenser is located at the front on the left wall inside the refrigerator compartment. See page 8 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - Thanks for choosing GE Appliances for your home! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDo the top French doors have to be closed in a particular order or can you close either one first? I have young children and can see this being an issue.

Asked 7 years ago by Sway913.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer Hi Sway913 - Thanks for choosing GE! No, French-door refrigerator doors do not have to close in a particular order. You can close either door first. Enjoy! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the Slate surface stays clean of marks? is it easy to clean or is it like the Black appliances that get super dirty very easy?

Asked 6 years ago by JessM.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Slate

• A:Answer doors stay mostly smudge proof... the door handles can show marks

  Answered 6 years ago by ronfVerified Purchase

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Q: Questioncan you shut the ice maker off temporarily if you don't need more ice?

Asked 2 years ago by iceuser.

• A:Answer Yes,there is a lever by the ice machine push in to turn off.pull to turn on.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the water comes out cold or room temperature? I have a samsung, water comes out cold, some of my friends have Frigidiare and LG refrigerators an water comes out room at room temperature, how does the water comes out of this fridge?

Asked 4 years ago by Refri.

• A:Answer Hey there, thanks for reaching out to us! This refrigerator has a water reservoir coil in the fresh food section that cools 16 oz. of water. The water is chilled and stored until it's needed. Since the reservoir is in the fresh food section the water won't be ice-cold, but it should be chilled. We hope you find this useful and we're wishing you the very best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan the rear roller legs be lowered or removed to fit under the cabinet as I am at exactly 68.5 inches from floor to bottom if cabinet

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Slate

• A:Answer The front of the fridge is a couple of inches higher than the rear due to the mechanisms needed to open the doors. You may not have an issue as this higher front part is only about 6 inches deep.

  Answered 4 years ago by JackVerified Purchase

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Q: QuestionI just bought this fridge But it makes a loud sound for a few seconds like something filling on it. But no water hooked up. Is this normal. It’s a bad sound. Wakes u up at night

Asked 7 years ago by Stef.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator

• A:Answer Hi Stef- Welcome to the GE Appliances Family! The refrigerator has an internal water dispenser and factory-installed icemaker with water filtration system. The icemaker will make a buzzing sound when it's trying to fill with water. If the buzzing noise can be heard approximately every 15 minutes, check and make sure the icemaker is turned off if water is not connected or turned off. This is most likely to occur with a brand new installation. See the following link to view video: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16833 - See page 14 of the Owner's Manual regarding turning off the icemaker: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - We hope this is helpful. Thanks for choosing GE. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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