A:AnswerHi there, thank you for reaching out with this excellent question. Both French doors need to be able to open at least 155 degrees in order to be able to fully access the drawers. We do not believe that the 3' clearance next to the wall would meet that requirement. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
A:AnswerHello- Thank you for your question. The refrigerator doesn't know if the by-pass plug or filter is installed. The by-pass plug basically tricks the refrigerator into thinking there is a filter. If the water comes out with the by-pass and not with the new filter, the issue is most likely the filter. Unless you didn't press in with your glass on the dispenser for a couple minutes to get the air out of the line.
We hope this is helpful. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHi Angel, thanks for reaching out to us! The water dispenser is actually located on the inside of the unit, within the fresh food section. We hope that this helps! Stay safe. -Michael
A:AnswerHi Ben - GE Smartwater Filters have completed an independent certification to NSF standards for the presence of Bisphenol-A (BPA) and no level of BPA has been detected for any GE product. We support the FDA's findings on BPA and believe our products are safe. For more information on the FDA's findings, please visit:
www.fda.gov - GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards. Keep in touch! Sue
A:AnswerI've owned this model for 3 months now and it is very quiet when it runs. There are times when it gets louder than normal, like the sound it makes when you push the turbo-cool button, but I think this is normal. Overall, no complaints on noise here.
A:AnswerThe complete owner's manual for your product can be downloaded here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF
A:AnswerI can only shut off the water valve underneath my sink that the plumber made separate for the fridge but it will stop the ice and water in the fridge if I turn it off. He suggested I change the filter every 1.5 years.
A:AnswerHi Anton! Thanks for your question. We're sorry that you're not able to get the leveling legs to move on your refrigerator. We're sure this can be frustrating. If you have followed the instructions in your Use and Care Manual on how to adjust the leveling legs, and you're still unable to get them to turn, we would suggest scheduling a service appointment to look into this. We hope this helps! Stay safe. - Emily
A:AnswerConsidering the rate of people with autism and those who have sensitivities to certain noise levels, it is shameful that companies don't advertise the noise/decibel levels of their appliances.
