“(Base cover kit) The tray that slides underneath the washer did not come with the washing machine , Icalled GE , they stated there was a backorder , would take 2 months ,what can I do ?”
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Hi Ann- Thanks for choosing GE! This base cover is shipped on top of the washer, nestled in the top Styrofoam (EPS) packing tray. We suggest checking the shipping box/carton the unit came in. If missing from your new unit, you may want to call BestBuy regarding exchanges- 1-888-BEST BUY (1-888-237-8289). Or, keep in touch with our GE Appliances Parts Team at 1-877-959-8688 Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. We apologize for any inconvenience this has caused. Thanks for reaching out! SUE@GEA
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