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Hi Jeanne - Thanks for choosing GE Model GNE21FMKES! Attach the handle to the mounting fasteners by aligning the slots on the handle with the mounting fasteners. The trick is to stand at the left end of the freezer handle and grab the handle and pull towards you until you feel a "click". Take a look at page 21 of the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF - Also, view a video online at: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779 - We hope this is helpful and apologize for any inconvenience this has caused. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
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