Questions & Answers

1-10 of 16 Questions
  • Question
    Is the height to the top of the front of the door hinge and is the depth including the handle?   (2 Answers)

    By MacKelly May 16, 2016.

    Answers
    • Best 
      Answer

      Hi MacKelly- This is Sue at GE Appliances. Thanks for viewing our French-door Refrigerators! The approximate dimensions are: Height to Top of Case 68 5/8 in, Overall Height 69 7/8 in (includes hinge), Depth Without Handle 34 1/8 in, Overall Depth 36 5/8 in (includes handle). We hope this helps. Thanks for checking with us!

      By GE Answers May 16, 2016.

      • Brand Representative
  • Question
    Where can I locate the physical fridge so I may take my own exact measurements? I have been unable to locate one and will not spend $1600 for an item sight unseen. Also, what is in the back of the fridge that requires a 2" clearance? Thank you.   (2 Answers)

    By patty July 13, 2017.

    Answers
    • Best 
      Answer

      It's a great refrigerator. Have you tried looking at other stores that carry it? The two inches clearance at the back is to allow for air circulation for the unit to work properly. Be happy to measure ours and send info. We're in an older home and had to go on the smallish size to fit.

      By Jen25DFW July 13, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Can I 20.8 cu ft GE Slate finish refrigerator (French doors, bottom slide out freezer) WITHOUT an ice maker? If so, can you supply model number? Thank you.   (2 Answers)

    By Karen August 1, 2017.

    Answers
    • Answer

      Not sure. But there is a switch to turn off the ice maker and you could remove the bin for it.

      By B1tch August 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Is there a reason that a direct answer cannot be given when it is stated that the specs are incorrect. You just recite and send the link to the specs. The specs are not all correct. Some of us have small spaces, an inch here or there makes the difference   (1 Answer)

    By Patty July 14, 2017.

    Answers
    • Answer

      Hi Patty- This is Sue at GE Appliances. Thanks for viewing our GE® ENERGY STAR® Refrigerator GNE21FSKSS! The height to top of door hinge should be listed as 69-3/4" (Height to top of case 68-5/8; Height to top of door 69-7/8"). We hope this is helpful. A website correction request will be sent to BestBuy. Keep in touch!

      By GE Answers July 18, 2017.

      • Brand Representative
  • Question
    .very frustrating...I have a 30in space and the right side will be against the wall I know I will not be able to open widely but are the hinges flush and hidden or do they require more in too open? would be nice to see this 1st but no models out in store   (2 Answers)

    By dukie1558 June 21, 2017.

    Answers
    • Answer

      This would still work for you. You would have to have it out to install the shelves. The door hinge makes it so it can fit in a place like that and be fully functional

      By B1tch August 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    I have not been able to track down an appliance store that displays model GNE21FSKSS even in the store that recommended it and Whirlpool. Ruled out Whirlpool because of tacky interior. Where is it in Bronx or lower Westchester. Otherwise it's Samsung.   (0 Answers)

    By Smallspace May 10, 2017.

  • Question
    My space for a refrigerator is 30 inches wide. With the double doors what is the with when doors are open? The right side is a wall. Are the doors flush when opened?   (1 Answer)

    By Scarlett March 27, 2017.

    Answers
    • Answer

      Hi Scarlett- This is Sue at GE Appliances. Thanks for viewing our GE Series model GNE21FSKSS! The width with door open 90 degrees (including handle) is 37 7/8". To open the door fully (past 90 degree to remove bins) if the adjacent wall or cabinets are deeper than the refrigerator case depth (depth w/o doors 29 3/4"), you will need a 17" clearance. We suggest to view all dimensions and clearance recommendations at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher? RequestType=PDF&Name=GNE21FMK_FSK_c2.pdf - Also, we suggest to view page 18 of the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - We hope this is helpful. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch. We love hearing from you!

      By GE Answers March 29, 2017.

      • Brand Representative
  • Question
    My space for a refrigerator I see 30 in wide with a wall on the right side. What is th width of the doors open. Is flush with the wall?   (2 Answers)

    By Scarlett March 27, 2017.

    Answers
    • Answer

      Hi Scarlett- This is Sue at GE Appliances. Thanks for viewing our GE Series model GNE21FSKSS! The width with door open 90 degrees (including handle) is 37 7/8". To open the door fully (past 90 degree to remove bins) if the adjacent wall or cabinets are deeper than the refrigerator case depth (depth w/o doors 29 3/4"), you will need a 17" clearance. We suggest to view all dimensions and clearance recommendations at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher? RequestType=PDF&Name=GNE21FMK_FSK_c2.pdf - Also, we suggest to view page 18 of the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - We hope this is helpful. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch. We love hearing from you!

      By GE Answers March 29, 2017.

      • Brand Representative
  • Question
    Can you tell me if the bins on the door are removable, especially the bottom ones?   (3 Answers)

    By Sarah March 22, 2017.

    Answers
    • Answer

      Hi Sarah- This is Sue at GE Appliances. Thanks for considering our GE® ENERGY STAR® 20.8 CU. FT. FRENCH-DOOR REFRIGERATOR GNE21FSKSS! This model features 6 Adjustable with Gallon Storage Door Bins and 2 Fixed Door Bins (lower). These door bins are all removable. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more: http://www.geappliances.com/ge/stainless-steel.htm - Thanks for checking with us!

      By GE Answers March 23, 2017.

    • Question
      Looking for GE refrigerator...slate finish, bottom drawer freezer, and ice maker..is there a model available that meets these specs?   (1 Answer)

      By Anonymous October 12, 2016.

      Answers
      • Answer

        Hello - this is Nancy at GE Appliances and I am happy to help you. We recommend our Model #GNE29GMKES which is a French Door Energy Star 28.5 cubic foot Refrigerator. It does not have the dispenser nor icemaker in the fresh food section but offers the icemaker in the freezer drawer section. I hope this helps! Thanks for checking with us!

        By GE Answers October 18, 2016.

        • Brand Representative

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