Questions & Answers

Q: QuestionIs the Slate more gray or more brown? Is the Slate Black more gray than black? There are none of either color in a store near me. Thank you!

Asked 5 years ago by mrsed.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hi mrsed - Thank you for your patience. We truly appreciate you considering this fantastic top-freezer refrigerator for your home and are happy to tell you more about these finishes! The beautiful Slate finish is inspired by the rich texture of stone and is similar to a taupe gray color. It has a warm, matte texture that blends with every material and color and is versatile with every style. It has stainless accents and the sides, case and accent parts are a dark Dorian Gray for easy color coordination. The distinctive Black Slate finish is a deep charcoal color with a small amount of gloss to create a sparkly reflection in the light. It includes black stainless handles that perfectly complement the stainless accents founds on your other appliances. Both appearances offer you a unique matte finish that helps to hide fingerprints and smudges to keep your appliances looking clean. We are sorry to hear of the trouble you have had in seeing these finishes in person and sincerely hope that these descriptions help to clarify! Please feel free to reach out to us via our Contact Us page online if you have any additional questions. -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this energy star rated?

Asked 5 years ago by Hello.

• A:Answer Hi - Thanks for considering GE! Model GTS22KSNRSS is not Energy Star Rated. We currently offer GE® ENERGY STAR® 21.9 Cu. Ft. Top-Freezer Refrigerator Model #: GIE22JSNRSS and GE® ENERGY STAR® 21.9 Cu. Ft. Top-Freezer Refrigerator Model #: GTE22JSNRSS. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionThe freezer don’t have light in it I’m not seeing any

Asked 3 years ago by Ram.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer Hello- You are correct. This model doesn't have a freezer light. We can understand wanting one and we will be sure to share your feedback with our engineering and design team. Thank you! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIf I don't need an icemaker, do I still need a water connection? C

Asked 4 years ago by Panicked.

• A:Answer You just plug it in

  Answered 4 years ago by LorryVerified Purchase

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Q: QuestionGTS22KSNRSS is "garage ready" & tested to perform from 38°F - 110°F (Operates fine in this temp. range). What if garage is not insulated and temp. drops below 38°F (goes to 0 or negative °F, or above 110°F)? Does it auto-shut off or has to be turned off?

Asked 4 years ago by MyBestBuyReviews.

• A:Answer Greetings, We'll be happy to answer this question! Extreme temperatures outside the temperature range will affect cooling, causing the unit to be less efficient. Below 32 °F, there is no cooling capability at all. At temperatures exceeding 110°F, there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system. Let us know if you have additional questions. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWill the installers put the handles on the side that I need( open from right to left)?

Asked 4 years ago by Wy4362.

• A:Answer No. The installers did NOT put the handles on. They were inebriated and did a poor job. Expect to put the handles on yourself. Not hard to do. If you need to have the doors switched around, good luck with that. This is the second time where I have had installers be under the influence (of not only alcohol) and do a poor job. Best Buy needs to hire better contractors. Wish you the best of luck.

  Answered 4 years ago by RickVerified Purchase

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Q: QuestionIs this refrigerator garage ready?

Asked 5 years ago by Kate.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Yes

  Answered 5 years ago by JojoVerified Purchase

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Q: Questionis this fridge loud? I got mine today and I feel it's loud if you bought one please let me know or GE can answer me too please

Asked 5 years ago by Samora.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate

• A:Answer Hi Samer - Thanks for reaching out to us and for choosing GE! We are sorry to hear your refrigerator seems loud. The type of installation (built-in or freestanding), floor type (wood, tile) and room acoustics can all affect the normal operating sounds that you may hear so reviews from consumers can vary. You can view a video online at this link: https://youtu.be/1KbRYkk5rWc - Also, take a look at page 19 of the Use and Care Manual to view normal operating sounds you may hear: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000429-2.pdf - Any other sounds may require a technician for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family. Keep in touch at GEAppliances.com for all your appliance needs. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan the door be rehung to open right to left?

Asked 3 years ago by Randy.

• A:Answer Hello. Thanks for reaching out about this refrigerator. Yes, this model has reversible hinges. We hope this helps, and if you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the dimension, front to back, with the doors removed? - For getting through a tight doorway.

Asked 4 years ago by DJRyder.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Hey there, this is an excellent question and we're happy to help. The case depth without the door is 28-5/8". We hope that's the information you were looking for and we're wishing you the best. We'd love to see you in our GE Appliances family! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhere is this refrigerator manufactured

Asked 4 years ago by CAS.

• A:Answer Hi there - Great question! This refrigerator is manufactured in America. Thanks so much for asking! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the width of this refrigerator without the doors?

Asked 5 years ago by Micki.

• A:Answer Hi Micki, thanks for reaching out! The width of the unit would remain the same without the doors. However, the depth would be altered if the doors were removed. The depth without the doors is: 28 5/8". You can see the Quick Specs of the unit to view any dimensions that you're curious about. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions: Width and Height

Asked 5 years ago by Anonymous.

• A:Answer Hello and thank you for reaching out about this excellent refrigerator. The measurements of the refrigerator are 66 3/8 H x 32 3/4 W. Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this work in a garage when outside temperatures are either very cold or hot?

Asked 5 years ago by Nancy.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate

• A:Answer Hi Nancy - Thanks for considering GE! GE® 21.9 Cu. Ft. "Garage Ready" Top-Freezer Refrigerator Model #: GTS22KMNRDS is tested to perform from 38°F to 110°. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this refrigerator garage ready?

Asked 5 years ago by marisela.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hi Marisela - Yes, Model GTS22KMNRES is garage-ready and tested to perform from 38°F to 110°F. Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs door reversible opening right to left

Asked 5 years ago by Lind.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate

• A:Answer Hi Lind - We have great news! Models are typically shipped with a right hand door opening ("hinges" on right), and the handles get installed on the left. The door swing can be reversed on model GTS22KMNRES so that the door opens in the opposite direction. For directions on reversing the door swing on your refrigerator, consult your Installation Instructions or view a video at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35111 - Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs it really Energy Star Certified??? Purchased on 9-7-2022 model GTS19KGNRWW with the understanding it was "Energy Star Certified". There's no such label on it nor in the printed material. In another Q&A GE said it was, see attached screenshot

Asked 3 years ago by Wes.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hey there, we regret to hear you're having trouble getting the information you need. Upon looking into this model, we've determined it is not Energy Star Certified. We're sorry for the confusion, we understand how frustrating it is to buy a new refrigerator with the wrong information. We were unable to view the screenshot you provided, but if you reach out to us via social media, we will be more than happy to get this wrong information corrected. Please attach the screenshot you provided here so we can investigate this further. We certainly do not want our products purchased along with false information, and we again apologize for the inconvenience this has caused you. Please let us know if you have additional questions. -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the energy rating for this refrigerator and how many amps does it pull (not the amp circuit it needs). The amps should be posted on the sticker inside the refrigerator.

Asked 4 years ago by Disappointed.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hello AnnMK. Thank you for reaching out to us with your question about the amps. The estimated energy cost per year is $51. It has 422kWh electricity use. It is rated at 1.2 Amps at startup and approximately 1.0 Amp normal operation. We hope this addresses your questions. Enjoy this refrigerator. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the weight capacity of the interior shelves?

Asked 4 years ago by Datzell.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hi there, and thanks for reaching out to us about this top-freezer refrigerator. We appreciate your interest, and know how important weight capacity is. We can advise this model will support approximately 35 pounds per square foot on the shelves. The shelves should not exceed 50 pounds total for full width shelves and 25 pounds for half width shelves. Those same limits apply to the vegetable bin covers. We hope this information is helpful, and are happy to assist with any other questions or concerns. Wishing you the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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