Questions & Answers

Q: QuestionIs this refrigerator finger proof or the original stainless steel finish?

Asked 5 years ago by Dfraun.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hello Dfraun, thank you for your question! This refrigerator is not made with our Fingerprint Resistant Stainless Steel finish. It is our standard Stainless Steel finish. We apologize for the inconvenience. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – CV

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a light in the freezer?

Asked 5 years ago by Heather.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer No light in freezer.

  Answered 5 years ago by Moochie

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Q: Questiondoes freezer have a light?

Asked 5 years ago by Anonymous.

• A:Answer No

  Answered 5 years ago by JojoVerified Purchase

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Q: QuestionDo you have a carry away service for an old refrigerator?

Asked 1 year ago by Classiclife.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer The installation team hauled my old refrigerator away after installing the new one. There's an extra fee for that. But, they will do it.

  Answered 1 year ago by MattVerified Purchase

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Q: QuestionIs the fridge loud?

Asked 2 years ago by Sunny.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer I don't think so. I actually think it's very quiet.

  Answered 2 years ago by idonotrememberVerified Purchase

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Q: QuestionSeems this is mostly always around $700 on here and other big box retailers. Has anyone seen it under $700 within the last year?

Asked 3 years ago by Jojo524.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer No.

  Answered 3 years ago by RubenRVerified Purchase

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Q: QuestionDoes this have a light in the freezer?

Asked 3 years ago by ScienceGal18.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer No, it does not.

  Answered 3 years ago by BeetleVerified Purchase

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Q: QuestionIs this refrigerator textured?

Asked 3 years ago by Diane.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Hi Diane, The sides and top are textured, The doors are not.

  Answered 3 years ago by DooWop57Verified Purchase

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Q: QuestionCan the doors be removed for delivery? If so, what is the depth?

Asked 3 years ago by Mike.

• A:Answer Thank you for asking this great question! The depth of the unit without the door is 28.625 in. For further information, we recommend contacting your local store. Please know that you can always reach out to us should you need assistance. All the best – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhat is the depth of this model with out doors

Asked 3 years ago by tony.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer Thank you for reaching out to us! The case depth without the door is 28.625 in. We hope this information is helpful; however, if you have additional questions, please know that you can always contact us. Best regards – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIVE HAD THIS REFRIDERATOR FOR A WHILE IT IS LEAKING WATER FROM BOTTOM,,,ANY IDEAS?????

Asked 3 years ago by LU.

• A:Answer We hate to hear that your refrigerator is leaking, and we apologize for any inconvenience you've encountered. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If you have any additional questions, please reach out. We are happy to help.- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat's the difference between model GTS22KYNRFS and GTS22KSNRSS refrigerators?

Asked 3 years ago by Kathy.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hey, This is an excellent question. The only major difference between these models is the SNRSS model is a Stainless Steel model while YNRFS is a Fingerprint Resistant Stainless Steel model. Let us know if you have any other questions. Hope all is well! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI want to know whether or not this refrigerator can be leveled. I see this question has been asked before one says yes, it is on wheels. The other says no. Which is it? I am interested in the stainless steel smudge proof Model:GTS22KYNRFS SKU:6494735

Asked 3 years ago by Barb.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer Yes, in fact it must be level for the ice maker to work correctly.

  Answered 3 years ago by HappyCustomer

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Q: QuestionJust had this delivered but there was not an owners manual included only instructions for door assembly and handles...can I get a printed owners manual ??

Asked 3 years ago by Jomama.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hello- We appreciate your purchase and will be happy to send you a manual. Please reach out to us via a private message on Social Media and we will be happy to send you one. In the meantime, please review the following link: https://files.bbystatic.com/4d7waeBMdcjfoaV5Avo59Q%3D%3D/53ce3fc1-0288-4f56-b7bc-63983cb57416.pdf If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDid not realize that our new refrigerator GTS22KSNRSS did not have a light in the freezer as stainless model was not on display. Is there any way to add a light.

Asked 3 years ago by 1213.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hello- Thank you for your purchase. We appreciate your feedback and will be sure to share this with our engineering and design teams. There isn't a way to add a light in the freezer section. We used to offer an optional icemaker that had a light attached. However, it was discontinued in 2019. You may still be able to purchase this in the secondary market. It is an IM4LED. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAre there wheels?

Asked 3 years ago by Lmor.

This question was asked about the related product: GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Yess wheels are on this refrigerator

  Answered 3 years ago by DeeDeeVerified Purchase

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Q: QuestionIs freezer has light?

Asked 4 years ago by Hj.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer No, the freezer compartment does NOT have a light.

  Answered 4 years ago by BestbuycustomerVerified Purchase

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Q: QuestionHow deep is the crisper compartment ? I can see the width. I need to know how deep it is. Thank you.

Asked 4 years ago by Woolybear.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hi there, Thanks so much for this question! The overall dimensions of the crisper drawer are: Depth - 13.25" Top and 10.5" Bottom Width - 10" Height - 7" Let us know if you have any additional questions. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHELP: loud humming noise coming from this fridge (seems like the sound is from the freezer fan, actually.) We just got this fridge today, plugged it in. NICE fridge. YET: LOUD vibrating noise. Putting us on edge. Anyone else have this problem? SOLUTION?!

Asked 4 years ago by Marliboo.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel

• A:Answer Hi there - Thank you for having purchased a new GE refrigerator for your home. It is very difficulty to ascertain if the sound you're hearing is normal with the new models or indicative of an issue. As a result, we would recommend calling GE service to have the refrigerator checked to ensure all is well. Please call 1-800-432-2737 to schedule a service appointment. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
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