Questions & Answers

Q: QuestionHow do I get the water" Filter ByPass", part #WR17X23645. Page 11 of the manual says to get a free plug by calling 800-GECARES. Purchased refrig at Best Buy on 6-6-20. I called on 6-9-20 and was given an order number, but part never arrived. HELP !!

Asked 5 years ago by Dick.

• A:Answer Hi Dick. Thank you for reaching out! We're sorry to hear about your bypass plug not arriving. You can check on your parts status by clicking here: https://www.geapplianceparts.com/store/order/order-status-returns - You can also call our Parts Team at 1-877-959-8688. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the correct measurements depth, width, height? I’ve read numerous reviews saying the measurements aren’t accurate..

Asked 5 years ago by Northda1.

• A:Answer Hello Northda1 - We appreciate your interest in the refrigerator GYE22GYNFS and we are happy to help! Please visit the following link to view the dimensions of this model: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GYE22GEN_GMN_GYN_20.pdf Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: Questionare you able to open the ice maker to grab ice by hand?

Asked 5 years ago by Jen.

• A:Answer Hi Jen - Thanks for considering GE Model GYE22GYNFS! Yes, select French-door refrigerators offer Space Saving Ice, which is an icemaker located on the left fresh food door. The Space Saving icemaker stores 3.8 lbs of ice that can be dispensed through dispenser on the door or by removing the ice bucket from the door. Take a look at the following link (video)- REMOVING SPACE SAVING ICE BUCKET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23906 - Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the color of the side panels? Are they the same as the front?

Asked 5 years ago by bunty.

• A:Answer Hi bunty - The textured steel case is dark gray and compliments the Black Slate doors. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have the ability to add a second ice maker in the bottom freezer rather than just in the door?

Asked 5 years ago by Tammy.

• A:Answer Hi there, Tammy - Great question! A second icemaker can be purchased for the freezer drawer. You will need icemaker IM5D. Thanks so much for checking. -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere on the refrigerator is the water filter changed out?

Asked 5 years ago by Tom.

• A:Answer Hi Tom - On model # GYE22GYNFS, the filter is located in the fresh food interior on the left side wall, near the top. Here's the link to the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Question it is for LP (liquid propane) and it needs to come with a conversion kit (convert from electric to gas

Asked 5 years ago by Ruth.

• A:Answer Hi Ruth - GE - ENERGY STAR® 22.1 Cu. Ft. Counter-Depth Refrigerator - Model GYE22GYNFS cannot be operated on LP. It requires a 115 or 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. It should be on a dedicated circuit for best performance and to prevent overloading house wiring circuits. Thanks for considering GE! Keep in touch. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill the delivery people take our old refrigerator with them?

Asked 7 months ago by Otsky.

• A:Answer To better answer your question, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionCan ge refrigerator door handles be removed to fit through doorway?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator and Space Saving Ice Maker - Slate

• A:Answer Yes. The jandled are onstalled during installation

  Answered 1 year ago by Jpro

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Q: QuestionIs the ice maker a slim design type? Which i have now amd do not like. Thanks

Asked 4 years ago by Lace.

This question was asked about the related product: GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator and Space Saving Ice Maker - Slate

• A:Answer Hi Lace, thanks for taking the time to contact us. We aren't 100% sure what you mean by "slim design" so we suggest you reach out on social media or e-mail us using the Contact Us page on our website so that a member from our team can help. The part number for the ice maker in this refrigerator is WR30X28682. Please be sure to include your full name, address, phone number, current email address and the model and serial number for your appliance. We look forward to hearing from you and we're wishing you the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have read reviews on this model. Several comments made that the film on door for protection is very difficult, if not impossible to remove. I verified this at store and yes, plastic film was sticking out everywhere. Is delivery responsible or owner?

Asked 4 years ago by Mksp.

• A:Answer film removal is a challenge but not that hard. Deliver guys suppose to do it but our guys refused.

  Answered 4 years ago by SuzeVerified Purchase

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Q: QuestionAre the refrigerators made of steel?

Asked 5 years ago by Becky.

• A:Answer Hi Becky - Thanks for viewing GE! Yes, the refrigerator has a textured steel case and stainless steel doors. Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. This finish is designed with durability in mind, and makes cleaning easy. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere is the ice maker located? Is it a space saver?

Asked 3 years ago by Laika.

• A:Answer Hello. Thanks for checking with us! Yes, it is a space-saving icemaker. It is located on the door with integrated bins to create more usable storage space. We hope this information helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat does LF or 6F mean on the freezer display?

Asked 5 years ago by Becky.

• A:Answer I don't have an answer, what does the code mean

  Answered 1 year ago by Anonymous

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