Questions & Answers

1-10 of 12 Questions
  • Question
    I was wanting to see a picture of the inside   (1 Answer)

    By Iwantthis4me2soon September 23, 2017.

    Answers
    • Answer

      Hi Iwantthis4me2soon- Please see below link for photographs 1-9 on our website: http://products.geappliances.com/appliance/gea-specs/GSS23HGHBB Many thanks Kaye@GE

      By GE Answers September 26, 2017.

      • Brand Representative
  • Question
    What does the inside look like and are the sides black?   (2 Answers)

    By Iwantthis4me2soon September 22, 2017.

    Answers
    • Answer

      The inside is white and its bright. Yes the sides are black

      By Maggie September 22, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Does this have ethe same dimensions as model number Gsh22jfrebb? If not what current ge model number has the same dimensions? That model number is discontinued and I need to purchase a replacement refrigerator.   (2 Answers)

    Answers
    • Answer

      Hi Eva- This is Sue at GE Appliances. We certainly appreciate your loyalty! While GE® 23.2 Cu. Ft. Side-By-Side Refrigerator GSS23HGHB is the most comparable and the smallest capacity side-by-side available, the dimensions are not exactly the same as the previous model. GSS23HGHBB is approximately 32 3/4"W x 69 1/2"H x 35 1/4"D. You can also view the Quick Specs for additional dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23HGH_R2_16.pdf - We hope its fits your space. Keep in touch!

      By GE Answers July 5, 2017.

      • Brand Representative
  • Question
    Why does the Best Buy web site show this unit (GSS23HGHWW) as a 22.5 Cu. Ft. unit and on the GE website says that it is a 23. 2 Cu. Ft.   (1 Answer)

    Answers
    • Answer

      Hi BG49- This is Sue at GE Appliances. We're excited to hear of your interest! The capacity of model GSS23HGHWW is 23.2 cu. ft. A website correction request will be sent to Best Buy. We apologize for any confusion. Thanks for reaching out to us!

      By GE Answers May 25, 2017.

      • Brand Representative
  • Question
    Are the shelves in the freezer of GSS23HGH glass or wire?   (3 Answers)

    Answers
    • Answer

      There is one small wire shelf under the ice-maker in the freezer. All others are glass.

      By Jerry December 8, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Where can I view this product, what store?   (0 Answers)

    By Linda May 4, 2017.

  • Question
    Live in small home with combination living room and kitchen. Noise is a factor. Is this refrigerator relatively quiet? Thanks   (1 Answer)

    By tulips February 14, 2017.

    Answers
    • Answer

      Hi tulips- This is Sue at GE Appliances. We are excited to hear of your interest! Yes, our refrigerators continue to be designed with as quiet a performance as possible. Insulation, fan designs, variable fan speeds and compressor designs all contribute to the quiet operation of our refrigerators. We hope you enjoy the great tasting filtered water ( Removes 99% of lead from your drinking water and certified to reduce chlorine-resistant cysts). The advanced water filtration (MWFP) also reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users’ water). Thanks for checking with us. Keep in touch!

      By GE Answers February 17, 2017.

      • Brand Representative
  • Question
    What is the color on the exterior sides of the refrigerator? black/slate/other?   (2 Answers)

    Answers
    • Answer

      Sides are a dark gray slate color, This one of the main reasons I chose this model all others were black

      By Monroe October 14, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    how to unlock, lock controls on door   (1 Answer)

    Answers
    • Answer

      Hi - I am happy to help. To lock and unlock your controls, press the lock control pad for 3 seconds. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

      By GE Answers October 5, 2016.

      • Brand Representative
  • Question
    I have a problems with ice maker, not producing ice and also technician came and changed small panel on the back right side corner of the fridge. He charged me 530.00 Is that common problem????   (1 Answer)

    By Galina June 14, 2016.

    Answers
    • Best 
      Answer

      Hi Galina- This is Sue at GE Appliances. We apologize for the difficulty you have experienced with your GE refrigerator. We are committed to manufacturing quality products for our consumers and this is certainly not what we would expect to hear. If the green light on your refrigerator icemaker is flashing and the icemaker will not make ice, we suggest to run the icemaker diagnostic test provided in this link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17404 - For more troubleshooting tips visit: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17408- For further assistance, we encourage you to visit our Contact Us page at GEAppliances.com or contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/- We hope this is helpful. Thanks for reaching out to us!

      By GE Answers June 20, 2016.

      • Brand Representative

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