Questions & Answers

Q: QuestionWhat is the width of this refrigerator?

• A:Answer This refrigerator is 32 3/4 inches wide.

Q: QuestionDoes this GE refrigerator have an ice maker?

• A:Answer Yes, this refrigerator comes with a factory installed ice maker.

Q: QuestionDoes this refrigerator have an alarm for when the door is left open?

• A:Answer Yes, this model has a door alarm to alert you if the door is left open.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This refrigerator has a total capacity of 24.7 cubic feet.

Q: QuestionAre the door hinges reversible on this refrigerator?

• A:Answer No, the door hinges are not reversible on this model.

Q: QuestionDoes this refrigerator come with a water dispenser?

• A:Answer Yes, this refrigerator has an internal water dispenser.

Q: QuestionThe picture doesn't show a thru the door dispenser. the specs say there is one. GE info says there's internal dispenser but the inside pic doesn't show one. I don't want to order this If there's thru the door dispenser. The specs & pictures contradict.

Asked 9 years ago by Nana.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate

• A:Answer Dear Nana - this is Nancy at GE Appliances regarding a new refrigerator. This is a very nice model. It does not have the external ice and water dispenser. It offers an internal water dispenser. If you are facing the refrigerator with the doors open, the internal dispenser is on the left wall, but it is difficult to see in the photo. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionDoes the ice tray slide out automatically when the freezer door is opened?

Asked 8 years ago by Alan.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer No. You have to pull it out. The annoying part is that the ice cubes fall behind the freezer drawer and into the bottom of the freezer. You have no way of getting them out.

  Answered 8 years ago by SwampfoxVerified Purchase

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Q: QuestionIs the ice also filtered in this model? Currently have a Samsung fridge, and both water and ice use the filter (essential as our water taste is terrible).

Asked 8 years ago by JPinGA.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Hi JPinGA- This is Sue at GE Appliances. We are excited to hear of your interest in our GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator GNE25JSKSS! We have great news. Both the ice and water are filtered. Check out the filter specifications at the following link: https://www.geapplianceparts.com/store/parts/spec/MWFP - Keep in touch. We love hearing from you. Enjoy!

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes the refrigerator come with a water filter to start with, or does this need to be purchased separately?

Asked 6 years ago by Joscelyn.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer It comes with one water filter.

  Answered 6 years ago by VVcatVerified Purchase

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Q: QuestionLike this refrigerator, but aren’t sure if it’ll fit our opening, exactly 33” wide! Can’t modify the opening width because of the electric panel on one side and kitchen cabinets on the other. No problem being able to open the doors all the way. Thanks!

Asked 7 years ago by Debinusa.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer It is 32.75 inches wide with doors closed so it should fit in your 33” opening. However, what you need to check is the depth in the opening so that you would be able to open the doors. This fridge is listed at 35” depth and our opening is 24 inches deep and allows for plenty of room for opening the doors. You need to measure height, width and depth then compare to the specs listed for any refrigerators you are considering. Note that this refrigerator also has a bulky hinge for opening the doors at the top of the fridge which obstructs up to about a foot from the front of the fridge at the top. Measure, measure, and measure then measure again.

  Answered 7 years ago by JoseLuisVerified Purchase

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Q: Questionare the doors of slate magnetic and fingerprint resistant?

Asked 6 years ago by magneto.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate

• A:Answer Yes,the doors are magnetic and fingerprint resistant, the handles on doors are not fingerprint resistant

  Answered 6 years ago by JamesVerified Purchase

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Q: QuestionIs there an ice maker and where is it!

Asked 7 years ago by Taky.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Yes, there is an ice maker. The mechanism that makes the ice is very small in the back of the freezer and does not take up any space. There is a bin that fills with ice in the top drawer of the freezer on the left side. I absolutely love it. I use ice many times throughout the day. I feel like new ice is made quickly. In case you are unaware, this refrigerator also has a water dispenser on the wall of the fridge just inside the left door. I would highly recommend this refrigerator.

  Answered 7 years ago by KitKatVerified Purchase

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Q: QuestionWhat is the depth of the shelves in the refrigerator?

Asked 7 years ago by Mickey.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer 13 3/4 in wide side by side shelves.. 17 .5 deep. 19 inches deep big shelf on top of vegetable drawers. 19 deep on bottom flat drawer as well. Door shelves are nice and roomy.

  Answered 6 years ago by KatiVerified Purchase

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Q: Questionhow do you turn the icemaker off? it seems way back when I looked at it in the store, like it might be impossible to reach. Also, people complain the ice falls down in back and there is no way to get it out. Please comment on this. Thanks.

Asked 8 years ago by dana.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Hi Dana- Thanks for considering our GE® ENERGY STAR® GNE25JSKSS! The icemaker is located behind the ice storage bucket and can be easily accessed to turn off the icemaker. Also, when the bin fills to the level of the feeler arm, the ice maker will stop producing ice. Therefore, ice should not spill out of the ice bucket. If any ice should spill out, the ice bucket and freezer bin can easily be removed for access. Thanks for sharing your concerns with us. Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWe just got this refrigerator today and love it! We turned on the turbo cool,but does it go off by itself? Also if ice cubes fall from.the ice maker behind the freezer how do we get them out?

Asked 8 years ago by Caroline.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Hello Caroline - The TurboCool™ setting "revs up" the refrigerator, cooling it quickly after frequent or extended door openings and also when hot items are placed inside. When this feature is selected, the compressor is activated and the fans turn on at high speed. even when the door is open. The fresh food temperature will revert to the coldest setting for an 8 hour period or until TurboCool is turned off (whichever comes first). It maximizes the cooling ability of the fresh food compartment. To turn the feature on or off, press and hold the Fridge pad for 3 seconds. On models with a touch screen (LCD) display, press Express Mode. You will typically see tC in the temperature display when set to TurboCool. It may look like an EC, an upside down F with a C, or something similar. This is not an error code, it is the Turbo Cool (tC) setting. Please see page 24 of the owner's manual for instructions on removing the freezer baskets to gain access to the area behind the freezer: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf. -TREY@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionCan I get a white refridgerator, bottom freezer, French doors without an icemaker?

Asked 8 years ago by heva.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White

• A:Answer Hi heva- This is Sue at GE Appliances. Thanks for viewing our French-Door Refrigerators! We currently do not offer a model without an icemaker. The icemaker can be turned off if not desired or a water line is not available. You can view our selection in white at the following link: http://products.geappliances.com/appliance/gea-category/refrigerators?ascdesc=d&p=1&r=12&sortBy=price&Type=French+Door&Color=White - Keep in touch!

  Answered 8 years ago by GE Answers

  
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Q: QuestionOn average, how often does the water filter need to be replaced and how do I know if it needs to be replaced? Also, where can I purchase the filter?

Asked 8 years ago by HeatherMac.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Recommend every 3-months or 300 gallons filtered, whichever comes first. You can order (and is highly recommended) from the manufacturer as 3rd party/aftermarket are not guaranteed and voids your warranty.

  Answered 8 years ago by JRoeVerified Purchase

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Q: QuestionAre the doors on the Stainless Steel model magnetic? Are the doors on the Slate model magnetic?

Asked 9 years ago by Steven.

This question was asked about the related product: GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel

• A:Answer Yes, the doors on the stainless model is magnetic.

  Answered 9 years ago by CommunityAnswer

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