I have a brand new ge dishwasher and the door latch won't catch and lock. Therefore haven't even been able to use it. null

Question

sue10181954 · Accepted Answer

Mine had interior damage not allowing the top tray to go all the way to the back so the door would not shut unless you pushed hard to close. Check the insides for damage

GE Answers · Answer

Hi - Oh no! This is frustrating, we know. Thanks for reaching out to us. We suggest to view the following link for tips- DISHWASHER DOOR DOES NOT CLOSE PROPERLY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17529 - If this does not resolve the issue, Expert GE Appliances repair service is only one step away from your door. We encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com/service - Keep in touch. We are always eager to help! Sue

Answered by GE Answers 7 years ago

“I have a brand new ge dishwasher and the door latch won't catch and lock. Therefore haven't even been able to use it.”

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