Questions & Answers

Q: QuestionDoes this dishwasher have a sensor to detect the soil level?

• A:Answer Yes, it has an AutoSense cycle that detects the soil level and amount of dishes, then automatically adjusts wash settings for the ultimate clean.

Q: QuestionWhat is the advantage of the Dry Boost feature in this dishwasher?

• A:Answer The Dry Boost feature gets hard-to-dry items like plastics up to 3 times drier compared to heated dry.

Q: QuestionDoes this GE dishwasher come with a power cord?

• A:Answer No, the power cord is not included with the dishwasher.

Q: QuestionWhat is the drying method used in this dishwasher?

• A:Answer This dishwasher uses a heated drying method.

Q: QuestionHow come it doesn’t dry the dishes like it supposed to?

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks for reaching out. We are happy to help! Your model has the new Dry Boost feature. It is a new drying option that targets hard-to-dry items like plastics. It significantly improves the drying performance, providing up to 3 times better drying compared to a Heated Dry option. Please be sure you are selecting the Dry Boost on your control panel. For the best drying results you'll also want to be sure you are doing the following: Check to make sure the water coming in to the dishwasher is 120 degrees F or higher. (Turning your hot water on first before turning the dishwasher on will help). Use a rinse agent. A rinse agent will accelerate the drying process. Rinse aids help keep water from forming droplets that will dry into spots on the dishes. Check the level of the rinse agent tank periodically and refill as necessary. Use the Dry Boost Option. Using Dry Boost will turn on the heating element in the dishwasher and this will speed up the drying process although it will increase the overall length of the cycle. If you are doing all of the above, we recommend reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat type of plastic is used to make the tub of this dishwasher?

Asked 1 year ago by Colleen.

• A:Answer We definitely understand your concern regarding the plastic used on the dishwasher tub, and we are glad to let you know that GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat can be done about the noise? I purchased this dishwasher recently and in stead of it operating at 50db, as advertised, it's closer to 65-70. Much louder than my previous GE.

Asked 1 year ago by Tk421.

• A:Answer There are noises you can expect to hear from your dishwasher. We do encourage you to head to our GE Appliances website to view the article called "Dishwasher - Normal / Abnormal Noises" to get a better idea of the sounds you will hear. If the sounds from your unit are excessive or listed as abnormal, please schedule service by calling 833-426-3393.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this an "open bottom" dishwasher?

Asked 1 year ago by SIUMom.

Q: QuestionIs this model energy star rated? Will it qualify for Florida 2023 tax waiver?

Asked 2 years ago by Shvero.

Q: QuestionHow do you hook up the water line to the dishwasher in the back

Asked 2 years ago by Jmoney.

• A:Answer If you don't have the instructions that came with the unit, you can search for them online. It should be a simple task to connect the water line, but depending on your clearance, you may need the 90 degree 'elbow' connector (common at any home improvement store).

  Answered 2 years ago by WayneGVerified Purchase

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Q: QuestionDoes GE model GDT630PYRFS have an internal hot water heater to boost the temperature from cold to 120 degrees? The rate of water flow to the dishwasher is inadequate to activate the tank-less hot water heater so need dishwasher to heat the water.

Asked 2 years ago by GEQuestion.

• A:Answer Yes it does. I've never heard of a dishwasher that doesn't have a built in water heater. You only hook dishwashers up to a cold water input line.

  Answered 1 year ago by MichaelFVerified Purchase

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Q: QuestionIs it normal for water to remain where the filter is located? It fills that well and never completely drains.

Asked 3 years ago by Holm.

• A:Answer It's normal for a little bit of water to remain but you usually can't see it if the filter is on. It may be a sign of a clog in the line. Try turning on your garbage disposal to clear any debris where the line connects to the sink.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDISHWASHER WILL NOT START TIME DELAY COMES UP

Asked 3 years ago by SINKERS.

• A:Answer We’re sorry for the difficulty getting the dishwasher to start. We can only imagine how irritating this must be. Please press and hold the “Start” pad for 3 seconds and then close the door. This will clear out the settings and any selections. Once you’ve done this, please make your load selections again, being careful not to hit the “Delay” pad. If you’re still having trouble after following these steps, please reach us via “contact us” on our website, or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please let us know if we can be of additional help. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher have a water leak sensor

Asked 3 years ago by kenzie12.

• A:Answer Hello. Thanks for reaching out about this sleek dishwasher! Yes, it comes with a Water Leak Sensor. This dishwasher features Active Flood Protect, preventing potential overflows for greater peace of mind. The water sensor cancels the wash cycle before a flood can occur and alerts you with blinking lights and a tone. We hope this helps, and if you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is dBA?

Asked 3 years ago by Brenda.

• A:Answer The term dBA refers to the noise level as measured in decibels (dB). The louder the noise, the higher the decibels. So, a quieter dishwasher would have a lower number dBA.

  Answered 3 years ago by Robert

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