Questions & Answers

Q: QuestionHi during delivery can the doors of this fridge be taken off to push it through the entrance to our galley kitchen area and reattached when we put push it into the cabinet area?

Asked 4 years ago by mariaessex.

• A:Answer YES ! Doors of fridge can be taken off to meet your needs. However, it is important to take into consideration where you buy your appliances; I bought mine at Best Buy, and they did it ! Others stores may NOT do it, so ask before you buy it.

  Answered 4 years ago by Iphone12Verified Purchase

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Q: QuestionDoes the GE profile side-by-side print proof stainless steel refrigerator come with light gray sides as an option?

Asked 4 years ago by SueD.

• A:Answer Hello - We appreciate your interest in this beautiful refrigerator and we are happy to help! The model GSS25IYNFS comes with dark gray sides; we do not offer light gray sides as an option. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have an RF45 Jack? Is it located on the bottom front of the unit behind the kick plate? I see what looks like a phone jack under there. What is it for?

Asked 4 years ago by Paldi.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - Black

• A:Answer Hi - Yes, this refrigerator does have a RJ45 jack located behind the grill (kick plate) at the bottom of the refrigerator. This jack allows our service technicians to plug in specialized equipment and perform diagnostic testing on the refrigerator when needed. We hope this helps! All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAnyone know the edge clearance? Ie. I know it’s 35 7/8 wide, but how far does the door/hinge cause the door edge to stick out when opened 90degrees? What’s the total width when doors open 90degrees?

Asked 4 years ago by Question.

• A:Answer Hi - Great question! the width of this refrigerator with the doors open 90 degrees is 42 1/4" including the handles. We hope this helps! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the water dispenser work while the refrigerator door is open?

Asked 4 years ago by Seau.

• A:Answer Hello, thank you for your question. Yes, the water dispenser will work while the door is open. We recommend you replace your refrigerator's water filter every 6 months to ensure proper water quality. Please don't hesitate to reach out with any further questions or concerns you may have as we are always here to help! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI bought New house in Elkhorn,Omaha, 2020 August. All appliances are GE provided by builders. I am happy with all appliances but I wanted to upgrade refrigerator. I have GIE22JSNBRSS , I can not keep both , but want to upgrade. IS there any option ?

Asked 4 years ago by Mala.

• A:Answer Hello, thank you for your question. There are many refrigerator options available to upgrade your existing refrigerator, however finding the right one will be dependent on the space available in your home as well as features and designs you are interested in. We would love to help you find a great replacement refrigerator, and in order for us to do so, please reach out to us on social media so we can best assist you. We look forward to hearing from you soon! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the ice made with filtered water?

Asked 4 years ago by ICEFILTER.

• A:Answer Hello, thank you for your question. Yes, the ice in this refrigerator is made with filtered water. We recommend you replace the filter in your refrigerator every 6 months. If you have any further questions, please don't hesitate to reach out as we are always here to help! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the normal settings for the freezer and refrigerator. thank you....

Asked 4 years ago by papajoe.

• A:Answer 0 degrees F for the freezer, 34 degrees F for the refrigerator

  Answered 4 years ago by exMT97Verified Purchase

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Q: QuestionWhat is the freezer capacity? thank you

Asked 4 years ago by Lori.

• A:Answer Hey there, we're happy to help. The freezer has a capacity of 8.91 cu. ft. We hope that's the information you needed to see from us! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow much clearance do I need for the the top of fridge behind hinge my opening is 69 5/8

Asked 4 years ago by Mance.

• A:Answer You should be ok, our refrigerator measures 68-3/4" tall from the floor to the top of the refrigerator behind the door hinges

  Answered 4 years ago by exMT97Verified Purchase

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Q: QuestionIs this updated GE model HFC free?

Asked 4 years ago by Anonymous.

• A:Answer It is not. According to the Environment Investigation Agency website, the GTS series is HFC free.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill this refrigerator fit into a 36" space? The opening between my cabinets is exactly 36" with toe kicks protruding inward about 1/8" on both sides at the base. I am concerned I will need to trim the toe kick. Any advice is appreciated.

Asked 4 years ago by Anonymous.

• A:Answer It will be a very tight fit, the refrigerator body is 35-5/8" wide and the doors are slightly wider

  Answered 4 years ago by exMT97Verified Purchase

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Q: QuestionWhat is the color of the digital display? White or green?

Asked 4 years ago by Carol.

• A:Answer White

  Answered 4 years ago by exMT97Verified Purchase

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Q: Questionhow do i level frig to close? angle needs adjustment.

Asked 5 years ago by joe.

• A:Answer Hi Joe, thanks for taking a moment to reach out to us. You can find instructions on how to level your refrigerator on page 27 of the owner's manual here: https://files.bbystatic.com/wvsBQaaP7WQH8cGGVgMBDg%3D%3D/2a8d498f-c970-4982-a4a9-9106029b66fc.pdf - We hope this is the information you needed! - Guy@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHave space 69 1/2 tall, 36 wide. Seems this model would fit as hinge height would be open side from cabinet above. Current fridge is 69 inches tall and 69 1/2 at hinge

Asked 5 years ago by DJS.

• A:Answer Hello DJS, Thank you for reaching out. You're absolutely correct!!! This model would fit into the same space as your current model. We hope this helps. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the small drawer moveable?

Asked 5 years ago by Plethon.

• A:Answer Hi NTK, Great question! We appreciate your interest in GE Appliances, and we'd love to provide you with an answer to your question. We found that for this refrigerator model, the small drawer, also referred to as the "Crisper drawer" is removable. You can find information on how to remove this drawer, along with the others in the owner's manual. We've provided a link to this resource below: (Page 13) https://files.bbystatic.com/wvsBQaaP7WQH8cGGVgMBDg%3D%3D/2a8d498f-c970-4982-a4a9-9106029b66fc.pdf We thank you for contacting us! It's been a pleasure assisting you, and if any more questions or concerns should arise, please reach out to us. Have a great day! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionAre the doors on this refrigerator Zero clearance doors? In otherwords if it has to be installed in a corner up tight against a wall do the doors swing out wider than the side on the refrigerator when opening?

Asked 5 years ago by jorge.

• A:Answer No

  Answered 5 years ago by Happy

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Q: QuestionWhat type of water filter does it use and how much is the price of the filter?

Asked 5 years ago by Riley.

• A:Answer Hi there, Riley - Great question! This refrigerator uses the XWFE water filter. We suggest checking with your local Best Buy for pricing information. Thanks for asking! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are outside dimensions?

Asked 5 years ago by Gss25.

• A:Answer Hi Gss25, thanks for reaching out to us! We're finding that the approximate dimensions for this unit are as follows: 69 1/2" H x 35 3/4" W x 34 3/4" D. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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