“How long does it usually take for the unit to become cold enough to use. Has been plugged in for 24 hrs started to cool but now the actual tempis going up not down. Ge suggested placing food in unit placed frozen solid items this did not work”
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Hi Jane- Thanks for choosing our GE® ENERGY STAR® Side-By-Side Refrigerator GSE25HMHES! We are sorry to hear it is not cooling properly and apologize for any inconvenience this unusual issue has caused. When a refrigerator is first installed, allow 24 hours for it to stabilize to normal operating temperatures. Some cooling should be obvious in the freezer within approximately one hour. The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Make sure the refrigerator doors are level and fully closed. HOW TO ALIGN SIDE-BY-SIDE REFRIGERATOR DOORS: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17439 - Also, we suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. For further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this is helpful. Keep in touch! SUEatGEA
Sorry, there was a problem. Please try again later.check temp settings on the door. mine are set at 37 degrees refrig and 0 degrees freezer. when done should start cooling right away. didnt take long. a few hours. put food in there in a couple of hours.
Sorry, there was a problem. Please try again later.