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Hi Babs- This is Sue at GE Appliances. We are happy to help. If there is no water coming from the dispenser, or if it dispenses slowly, we suggest to view the following troubleshooting link for tips: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16239 - If you need further assistance, we encourage you to contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this helps. Thanks for reaching out to us!
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