Questions & Answers

Q: QuestionHaving a problem with the refrigerator freezing and temperature what do I do to stop this from happening besides unplugging it for a few days

Asked 6 years ago by jm.

• A:Answer Hi jm - Thanks for reaching out to us. We want to help! If the refrigerator temperature sensor is blocked, it may not be able to correctly sense temperature to control cooling. The temperature sensor is located at the top of the refrigerator, on the ceiling above the top shelf. The sensor looks like a dome with slats. Move items so there is 6 inches of clearance around the sensor. Check the setting on the full-width drawer and set to Cold (vs Coldest). Choose factory settings; 0F Freezer, 37F Refrigerator. Food load is an important factor. The drawers and compartment should ideally be 1/2 full or more. Freezing occurs when the refrigerator does not have enough food to absorb the cold air. Service may be required. Please schedule an appointment with GE Appliances Factory Service at GEAppliances.com - We hope this is helpful. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow do I purchase the GE 25,6 French Door Refrigerator if it is not available for delivery in our area

Asked 7 years ago by barb.

Q: QuestionWhat refrigerant is used in the GE GFE26JGMWW? Can the compresser be replaced if it goes out?

Asked 3 years ago by John.

• A:Answer Hi - Thank you for reaching out to us. This model refrigerator uses R600a and if an authorized service technician deemed it appropriate, the compressor is a replaceable part. We hope this helps and that you choose this beautiful GEA refrigerator for your home. All our best! Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionhow noisy is this refrigerator.? What was used as the method to rate the noise level

Asked 5 years ago by alloy.

• A:Answer Surely a big company like yours has tested for db levels Other items like your dishwasher has db noise levels available'

  Answered 5 years ago by alboy

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Q: QuestionIs this model (GFE26JMMES) equipped with dual evaporator?

Asked 6 years ago by JJ.

• A:Answer Hi JJ - GE® ENERGY STAR® French-Door Refrigerator GFE26JMMES is not equipped with dual evaporator (TWINCHILL™ EVAPORATORS). GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator GFE28GMKES has TWINCHILL™ EVAPORATORS- Separate climates in the fresh food and freezer sections help keep foods fresh. Play Video: https://www.youtube.com/embed/Un4KcbL8B8s?rel=0 - View French Door Refrigerators with TwinChill Evaporators: https://products.geappliances.com/appliance/gea-category/refrigerators?r=12&p=1&ascdesc=d&TYPE=French+Door&Temperature+Management+System=TwinChill+Evaporators - Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this come in white

Asked 7 years ago by Bobbie.

• A:Answer Hi Bobbie, Thank you for reaching out to us. This model is not available in white. Have a good day. Sadie@GEA

  Answered 7 years ago by GE Answers

  
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