“Having difficulty installing the exhaust hose. I don't see any way to get it snugly in place. It keeps falling out.”
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You can install the exhaust hose assembly by screwing the hose counterclockwise into the exhaust port on the back of the air conditioner. You can find more information on page 11 of the owner's manual here: https://files.bbystatic.com/StCStBm4QbicdVdJkjd9QQ%3D%3D/fdc1086e-2733-49e7-a750-be659a9144d3
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