Questions & Answers

Q: Questionhow to keep the clock on all the time.

Asked 7 years ago by jackbel.

• A:Answer On microwave pad, select settings, turn knob to clock, display mode, select display mode and then display always and select that. Time will display after a few seconds and stay on

  Answered 7 years ago by CarolVerified Purchase

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Q: QuestionSelf-clean??

Asked 7 years ago by Booboo.

This question was asked about the related product: GE - 27" Single Electric Wall Oven with Built-In Microwave - White on White

• A:Answer Yes, this oven is self cleaning.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionNeed this unit or something like it in 24” wide by 42” high, back or stainless.

Asked 7 years ago by Anonymous.

• A:Answer Hi - We currently do not offer a 24" Single Electric Wall Oven with Built-In Microwave. We offer GE® 24" Double Wall Oven JRP28SKSS Stainless/ JRP28BJBB Black (Approx. Product Dimensions (WxHxD) (in.) 23 3/4 in x 48 5/8 in x 23 1/8). See Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320310_jrp28sk_c2.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this come in black?

Asked 8 years ago by Belinda.

• A:Answer Hi Belinda- We're glad to hear of your interest! Yes, the model number in black is JK3800DHBB. It is also available in white- JK3800DHWW. Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionIn reading reviews on any of the ovens GE makes, specially gas. The biggest complaint is the amount of noise the fan makes. Is this common

Asked 9 years ago by Julie.

• A:Answer Hi Julie- This is Sue at GE Appliances. We are excited to hear of your interest! The oven cooling fan for the electronic controls is controlled by a thermostat. The cooling fan may run throughout the entire bake cycle and continue even when the oven is off. This is considered normal operation. When running, the fan will emit a low hum sound. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionIs the microwave a convection oven as well

Asked 10 years ago by New user.

• A:Answer Hi New user- This is Sue at GE Appliances. We are excited to hear of your interest! The upper oven is a 1.7 cu. ft. 100 watt microwave oven with sensor cooking. It is not a convection oven. The lower oven is a traditional oven. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: Questionwhat is the wattage in the microwave portion?

Asked 10 years ago by Anonymous.

• A:Answer 1000 watts

  Answered 8 years ago by DCSKVerified Purchase

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Q: QuestionDo you have in white?

Asked 10 years ago by Anonymous.

• A:Answer Hello, This is Michelle with GE and I am happy to answer your question. Yes, GE does offer this model in white. The model number is JK3800DHWW. Thank you for checking.

  Answered 10 years ago by GE Answers

  
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Q: QuestionIs there any kind of non-stick coating? What material are the oven racks and interior components made of?

Asked 1 year ago by LM.

• A:Answer We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWill this fit the cutout for my GE KP61G0J1?

Asked 3 years ago by Ralph.

• A:Answer see previous answer

  Answered 2 years ago by PaPaVerified Purchase

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Q: QuestionI had a GE 27 inch double oven which I now want to replace with GE JK3800SHSS (microwave/wall oven combo). My new cutout dimensions are 25 ½” width & 41 5/16” tall which is slightly larger than shown here. Does this come with any trim kit for adjustments?

Asked 4 years ago by Alice.

• A:Answer Our new one fit exactly into the. Space for the older GE model. No trim kit is supplied. The Geek Squad did a great job fitting ours into the space

  Answered 2 years ago by BillGVerified Purchase

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Q: QuestionWe need to replace a GE JKP77G002BG wall oven/microwave from the 1980's. Will this fit?

Asked 5 years ago by Lucky.

• A:Answer Hi Lucky! Thanks for your question! We're finding that your 1980 model has the following cutout space requirements: Cabinet width: 27", cutout width: 24 3/4" max, cutout height: 41 1/4" max, cutout depth: 24" min, cutout location from floor: 21 5/8" min. - For the new model, the cabinet width is the same as your old model. The cutout width needs to be 25" min, 25 1/4" max, cutout height: 41 1/8" min, 41 1/4" max, cutout depth: 23 1/2" min, recommend minimum cutout location from floor: 21 5/8". This model will make for a nice replacement! With all of that in mind, some adjustments may need to be made to your cutout space to accommodate this new appliance. You are free to take a look at the new unit's Quick Specs for a diagram of the new cutout space and its requirements. We hope this helps! Best wishes. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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