A:AnswerThank you for asking this great question! You occasionally may see frost build up within the freezer. Frost inside the freezer typically indicates that the door is not properly sealed or has been left open. If frost is found, you can clear the frost by using a plastic spatula and towel. We hope this helps, and if you have any additional questions, please reach out to us. All the best – Matthew@GEA
A:AnswerHi there - we're excited to give you more information about this refrigerator! You don't need to connect a water line to this refrigerator to operate it and the electrical outlet is sufficient. Please do keep in mind that this unit is icemaker-ready and if you ever want to add the accessory (#IM4D) to the refrigerator, you must have a water connection. -- We hope you found this helpful. Have a great week. - Pablo@GEA
A:AnswerHello- Thank you for your question. We are happy to help! This refrigerator will have this label. Starting in early August 2018, we began adding new labels to our products to comply with the new Prop 65 requirements. Proposition 65 requires companies to provide written warnings regarding consumer products that contain certain chemicals that the Governor has determined cause cancer, birth defects or other reproductive harm. Note: We evaluate all chemicals in our products and comply with state and federal chemical content laws. We provide the Proposition 65 warning when a listed chemical is present, even when there is little or no exposure potential. We hope this is helpful! For additional information on Proposition 65, please review the following link. https://www.p65warnings.ca.gov/ Thank you! Joyce@GEA
A:AnswerHello, there. Thanks for reaching out with your question. We recommend that you call our Parts Department for the best help at 877.959.8688. If you have any questions in the future, please let us know. We are here to help!- Kianna@GEA
A:AnswerHello - Thanks for your question; we are happy to help! The refrigerator GTE17DTNRCC has wire shelves; there are no glass shelves available for this model. We are glad you checked. Olga@GEA
A:AnswerHi Joanne - Thanks for choosing GE Model GTS17DTNRWW! We are sorry to hear the refrigerator is not cooling below 50 degrees and apologize for any inconvenience this has caused. Allow about 24 hours for the unit to cool down and stabilize after initial installation. If 24 has passed and the controls have been set properly but the unit is still warm, you may need to schedule service. We suggest viewing the following link- REFRIGERATOR NOT COOLING ENOUGH: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm -
We're glad to have you in the family. If you have any additional questions, we are also happy to help at GEAppliances.com! Sue
A:AnswerHello BeeGee - Thank you for the interest in this fantastic refrigerator. The dimensions are 64 3/4" H x 28" W x 32 5/8" D. Let us know if we can help with anything else. - JB
A:AnswerHi Sherry - Thanks for considering GE! In the event of a power outage, the refrigerator will start up automatically once full power is restored to the refrigerator. It is not necessary to unplug the refrigerator. We'd love to have you in the family. Keep in touch at GEAppliances.com! Sue
A:AnswerHi SavvyBuyer - Thanks for considering GE Model GTE17DTNRWW! Internal freezer dimensions are as follows: 15.2"H x 24"W x 19"D. While there are various sizes of pizza boxes, we hope the dimensions are helpful. Keep in touch! Sue
A:AnswerHi Kelley - Thanks for viewing GE Model # GTE17DTNRBB! Yes, the refrigerator is equipped with wheels. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi Bob - Thanks for considering GE! While Model # GTS17DTNRWW is certainly more energy efficient than older models, it is not Energy Star Rated. We suggest viewing the Energy Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=245D2140P023.pdf - We also offer GE® ENERGY STAR® Top-Freezer Refrigerator GTE17DTNRWW. Here's the link to view the Energy Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=245D2140P024.pdf - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi JCCA - Thanks for considering GE Model # GTE17DTNRWW! Newer automatic defrost refrigerators have a NeverClean Condenser that does not require cleaning or maintenance. The condenser coils are located in the compressor housing instead of on the back, keeping them clean and functioning optimally. This design allows for more efficient airflow.
The coils will not require cleaning under normal condition since they are encased. While it is not necessary for the performance of the refrigerator, if you want to clean dust, pet hair, etc. off the floor beneath the refrigerator, an appliance brush or vacuum with a hose attachment can be used. Take a look at the following link - REFRIGERATOR NEVERCLEAN CONDENSER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16897 - Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerNo it does not. It cost 19.99 to haul it away. Make sure the haul away charge is on your receipt before leaving. I didn't and people delivering my frig wanted $50.00 to haul it away.....TALK ABOUT CROOKS!!
A:AnswerFor easy movement, the leveling legs can be fully retracted so the unit is sitting on wheels. If transporting, the refrigerator can be moved on it's side. However, we recommend standing the refrigerator upright before connecting to power, for an equal amount of time that it was on it's side, up to 24 hours. The refrigerator weighs 152 lbs.
A:AnswerNo, this refrigerator is not considered garage ready. For proper operation, it must be installed in an environment between 55 and 110 degrees Fahrenheit.
