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Definitely sounds to me like somethings wrong I would call for service and hope that this is still under the warranty. So it doesn’t cost you anything.
Sorry, there was a problem. Please try again later.Hi Kitwench- Thanks for reaching out to us regarding the lid lock feature on your washer. This is certainly unusual. We suggest to take advantage of your warranty and schedule a service appointment with GE Appliances Factory Service at GEAppliances.com - We are confident our factory-trained service technicians can resolve any issues to your satisfaction. We apologize for any inconvenience this has caused. Keep in touch! Sue
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