“I have a GE GTW330ASK1WW it worked great for a year and 3 days, enough that my warranty ran out. now it won't fully spin dry, clothes are wetter than normal. checked the drain hose it's good, water comes out strong during rinse. Please help!”
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Hi Frustrated- We are sorry to hear of the issue with the spin cycle and glad to help. If an out-of-balance condition is detected by the washer the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle. For reference, see pages 13 and 25 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - We hope this is helpful. If you need further assistance, a qualified service technician is required for an accurate diagnosis. You can contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Keep in touch! SUE@GEA
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