“Cancel signal is on and cannot get it to go off. Have unplugged it and lifted and closed lid 6 times in 30 seconds.”
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Hi Maggie- This is Sue at GE Appliances. Thanks for your purchase! We are sorry to hear of the difficulty and glad to help. We suggest to view "Consumer Help Indicator" on page 13 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Also, unplug washer, wait 2 minutes, plug back in and press Start (page 24). We encourage you to contact GE Appliance Service at 1-800-432-2737 for further assistance or conveniently schedule an appointment online at GEAppliances.com. We hope this is helpful. Keep in touch!
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