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Hi there - we're sorry to hear you had to experience this situation with your laundry center. We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please know you can also reach out to us on social media if there is anything else we can assist you with. Have a great one. - Pablo@GEA
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