A:AnswerHi there - we're sorry to hear you had to experience this situation with your laundry center. We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please know you can also reach out to us on social media if there is anything else we can assist you with. Have a great one. - Pablo@GEA
A:AnswerHello - we checked the information for this unit, and we can confirm that the dryer door for this unit cannot be reversed. We do apologize for any inconvenience this may cause. -- Please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
A:AnswerThank you for asking this great question! This dryer must be vented. If you have additional questions, please know that you can always reach out to us! Wishing you well – Matthew@GEA
A:AnswerHi - Thank you for reaching out to us. There are no pump filters on this washer that should be cleaned as part of a regular maintenance regimen. We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerHi there. Thanks for reaching out. Once the load is complete, all of the status lights will be off on the washer. I hope this information is helpful. Please let us know if you have any other questions. – Don@GEA
A:AnswerThank you for asking this great question! Functionally, there is no difference between these two models. The “1” refers to when the model was made. Typically, this information is useful for our service technicians when troubleshooting potential issues. We hope this helps; wishing you well – Matthew@GEA
A:AnswerThank you for asking this great question! This unit has a width of 26.75 in, and a depth of 30.875 in. You would need a pan to match those minimum dimensions. If you have any additional questions, please reach out. All the best – Matthew@GEA
A:AnswerHi there,
We're so sorry to hear that your washer is unusually loud and can understand how much of a headache that can be. If you haven't done so yet, you can schedule a technician to diagnose the problem. You can schedule an appointment by calling 1-800-432-2737. Let us know if you have any questions. Mike@GEA
A:AnswerHello, thank you for asking us about this washer and dryer combination. This model is not a ventless dryer. The only dryer we currently have that is ventless is GFT14ESSMWW. Please come back with any other questions as we’re always glad to help! -Kacie@GEA
A:AnswerHi and thank you for asking us about this washer and dryer unit. We are happy to let you know that the drain hose is included with this model. Please let us know if we can answer any questions that may arise, as we’re always happy to help! -Kacie@GEA
