“We just got done installing this washing machine. After the wash is done and drained the tub starts to fill with water again. It is clean water Bought it in Oct. 2019 but due to Covid just now starting using it. what do I do, do I need a new inlet valve”
Answer This Question
1-1 of 1 Answer
Hi Paula, thanks for reaching out to us and for being a part of the GE Appliances family! We truly appreciate you choosing this unitized washer and dryer for your home and are sorry to hear of the issues you are experiencing with water filling into the tub after a wash cycle is complete. We can imagine that this has been concerning and frustrating, especially after having to postpone your installation, and are happy to offer you guidance in this! - It is not uncommon to have a small amount of water at the bottom of the wash basket after a load is complete. This can occur when water becomes trapped in the fill nozzle after filling and the nozzle doesn't immediately drain all of the remaining water and after some time the tension holding in the water breaks and the last amount of water is released. This is similar to the small spurt or burst of water that sometimes comes out of a bathroom shower head after the water is turned off. The amount of water caused by this is typically a 1/2 cup of water or less. - If you are seeing more than a 1/2 cup of water in the bottom of the tub, service may be required. Should this be the case, you can schedule an appointment with GE Factory Service by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET, or schedule online. Please feel free to reach back out to us at any time if you have any additional questions or concerns. We sincerely hope that this information is helpful for you. -Eliza@GEA
Sorry, there was a problem. Please try again later.