“why are my clothes wet? I had a load that became unlevel and i was able to find the instructions to reset it, but my loads are not spinning all the water out. Kim”
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That might be a defect that has to be addressed with the manufacturer or a repairman. It should not do that.
Sorry, there was a problem. Please try again later.I would make sure the washer is level and make sure of setting if your only washing one or two items.
Sorry, there was a problem. Please try again later.Hello Kim, This is Michelle with GE and I am sorry to hear of this issue you are having. If you haven't done so already, please try using a wash cycle that has a high speed spin (Whites, Colors, Speed Wash, Towels & Sheets, or Jeans). Wash cycles that use a low speed spin (Delicates, Permanent Press, and Hand Wash) will eliminate less water than a high speed spin. Also, cold water can make clothes feel more wet. If you continue to have this issue with high speed spin cycles, we must recommend contacting service. Service can be scheduled by calling GE Consumer Service at 1-800-432-2737. Thank you for checking.
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