Questions & Answers
- Model:
- GRF500PVES
- |
- SKU:
- 6576440
Q: QuestionWhat is the height of the cooktop of this unit and is it similar to in height to the convection oven model of the same type?
Asked by Trevor.
- A:Answer This unit comes with adjustable legs so the height to the cooking surface can range from: 35 5/8" - 36 1/2". This height is similar for other 30" free-standing electric ranges that we offer.
Answered by GE Answers

Q: QuestionHow to clean this stain? This stovetop gets ruined so easily, I clean it after every use, but some spots just don’t come out. Never had this problem with our previous stove lasting 20 years.
Asked by Kuhn.
This question was asked about the related product: GE - 30 in. Wide 5 Element 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - White
- A:Answer We encourage you to review the Care and Cleaning Guide for the cooktop starting on page 21 of the Use and Care Manual for additional information on proper cleaning practices for the radiant cooktop. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page.
Answered by GE Answers
Q: QuestionIF THE POWER CORD IS NOT INCLUDED CAN THIS BE HARD WIRED?
Asked by JACK.
This question was asked about the related product: GE - 30 in. Wide 5 Element 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - Black
- A:Answer We do not provide power cords with our electric ranges, as it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require. Power cords for ranges are available through local dealers or can be purchased as an accessory from GE Appliance Parts at 1-800-626-2002.
Answered by GE Answers
Q: QuestionHow do I get a Book of directions to use this range? It is Not Easy to use, even though I have had a glass top range for years. New model -new ideas!! I am sure I sent the electric range card in But have not yet received the directions/use book-
Asked by JP4884.
This question was asked about the related product: GE - 30 in. Wide 5 Element 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - White
- A:Answer In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our GE Appliances website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find the Use and Care manual for this range by visiting our GE Appliances website and searching the model GRF500PVWW. Once on the product page, scroll down to the "Use & Care Manual", and view or download the file as a PDF for future reference.
Answered by GE Answers
Q: QuestionDoes the range have electrical cord?
Asked by Anonymous.
- A:Answer It is not possible to determine the type of facilities each home has available or what the local electrical codes require (ex. 3-wire vs 4-wire) so a power cord is not included from the factory on our electric freestanding ranges. Power Cords for ranges are available through local dealers or can be purchased as an accessory from the GE Appliance Parts website.
Answered by GE Answers
Q: QuestionUsing the 2-size burner. When I use the small, interior burner, there is a red heated circle around the perimeter of the large burner. Is this the way it should be? I've only had this stove 3 fays.
Asked by Amy.
This question was asked about the related product: GE - 30 in. Wide 5 Element 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - White
- A:Answer The inner smaller element will glow. The 9th photo on Best Buys site will show you how it is supposed to look. If the large burner perimeter is glowing when you have the small burner on, we recommend reaching out to Bodewell service. You can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Answered by GE Answers
Q: QuestionDo you deliver
Asked by Anonymous.
- A:Answer We are happy to help you with this range. Best Buy does deliver for an additional charge. Please enter your zip code on the site and you'll see the costs involved in delivery and installation.
Answered by GE Answers
Q: QuestionCan you use cast-iron skillets on the ceramic range?
Asked by jramsey86.
- A:Answer Yes. I use mine at time and have no problems. I wouldn’t recommend turning the heat up pass med high but that’s with most stoves.
Answered by LexusL
Q: QuestionDoes this range have a draw for pots at the bottom?
Asked by KAREN.
- A:Answer Yes, this model provides a drawer at the bottom to store your cookware items.
Answered by GE Answers
Q: QuestionDoes this range/stove require a 120 or 240 V electrical panel?
Asked by jj2234.
This question was asked about the related product: GE - 30 in. Wide 5 Element 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - White
- A:Answer This range requires a 208/240V, 40A connection.
Answered by GE Answers
Q: QuestionDoes the oven have a time bake feature?
Asked by sevenacres.
- A:Answer This model does have a cook time feature.
Answered by GE Answers
Q: QuestionCan you please provide the cook top measurements? Width and depth?
Asked by Cooktop.
- A:Answer This range's cooktop measures 25 1/2" deep and 30" wide.
Answered by GE Answers
Q: QuestionWhat material are the kno bs made of? Are they metal or plastic?
Asked by Knobs.
- A:Answer Metal
Answered by WENDYW
Q: QuestionHow easy is the stove to pull out to clean behind it? Can you pull it out and move it to the side without it scratching up your floor?
Asked by Ls0120.
- A:Answer The range weighs approximately 148 lbs. The storage drawer is removable and makes cleaning the floor underneath easier. If moving, We recommend lifting the front and placing a moving blanket, large piece of cardboard or something similar under the front legs. Pull the range forward, but do not pull on the door handle. Then lift the rear and place something under these legs to prevent scratching. Some floor materials are more easily scratched than others.
Answered by GE Answers
Q: QuestionDoes it have a drawer for pan storage?
Asked by Michelle.
- A:Answer Yes it does on the bottom
Answered by MichelleP
Q: QuestionCan you can using this stovetop?
Asked by Maggie.
- A:Answer Yes, you can use a canner on a glass cooktop. When canning on a Range or Cooktop, the first step is to use a good quality canner. With most cooking, you should not use a pot or pan that extends more than 1" beyond the burner. When canning with a water-bath, pressure canner, or pressure cooker, you can use larger diameter pots. The boiling water temperatures don't normally affect the cooktop surface the same way as other types of cooking. Joyce@GEAppliances
Answered by GE Answers
Q: QuestionI cannot get the lock off on my stove
Asked by Beck.
- A:Answer The Lock Control feature has been activated. Lock Control locks out the control so that pressing any pad does not activate the controls. To use this feature, press and hold the Lock Control pad, for three seconds to lock or unlock the control. -Don@GEAppliances
Answered by GE Answers

Q: QuestionDoes an electric rang’s heat cycle on while cooking?
Asked by Anonymous.
- A:Answer Yes Good
Answered by EliezerC
Q: QuestionHow much to haul away the old stove?
Asked by Fred.
- A:Answer In CT it would be $60 for me
Answered by Joannmc
Q: QuestionDoes this stove come with pigtail? Plug?
Asked by glo.
- A:Answer no the pig tail is sold separately do to the need of the house . 4 or 3 prong plug
Answered by NinaR
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