“I purchased this oven last year and the glass top is very fragile. It was immediately scratch and indented from metal pans. Now it’s entirely cracked all the way through in two spots. Can the stovetop be replaced? Can Best Buy come out and fix it?”
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Hello- Thanks for reaching out to us. We are sorry to hear your cooktop is damaged. The cooktop can be replaced by a qualified servicer. If you haven't already, please reach out to us via a private message on Social Media and include your model and serial number, address, email address and phone number and we will be happy to look into this for you. Thank you! Joyce@GEA
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