A:AnswerHi - The top oven has a keep warm setting. I'm not sure that would be the same as a warming drawer. The user guide says "Warm mode is designed to keep hot food hot, it is not intended to heat cold food.". I hope this helps.
A:AnswerHi kenh - Thanks for reaching out to us! We truly appreciate you choosing this double oven range for your home and are sorry to hear of the trouble you are having in setting your clock. We are happy to help you with this! Page 11 of your Owner's Manual instructs you to Press the Set Clock pad or the 9 and 0 pad simultaneously and hold for three seconds. You will then use the number pads to set the time, and then press the Start pad to save the time. If you follow these steps and the time does not show in the display, we would recommend that you review the troubleshooting guide on pages 25-27 of your manual for additional tips. We hope that this helps! -Eliza@GEA
A:AnswerIf a burner will not turn on, first try disconnecting the range from power for 5 minutes and reconnect. If the issue continues, please take advantage of the warranty and call 833-426-3393 to schedule a warranty service appointment.
A:AnswerWe'd be happy to review this further for you. Please send us a DM on Facebook/Instagram/X/TikTok with a copy of your review, your phone number/email address, and any service/case numbers you have.
A:AnswerParts are indeed available for this model. You can view those on our GE Appliances Parts website when you look up the model number. Parts may be available through a dealer. You can also order parts on our Parts website or by calling our Parts department at 1-877-959-8688. -Sarah@GEAppliances
A:AnswerWhile this cooktop doesn't require special pots and pans, the pans you use must be flat on the bottom. You can use aluminum, enamel on cast iron (if bottom is also enameled) and copper bottom pans. Copper bottom pans may leave a residue that looks like scratches that can be removed. We do not recommend enamel on steel, glass ceramic, or stoneware as you will experience poor performance. Cast iron is not recommended unless made specifically for glass cooking surfaces as they are slow to heat up and will scratch the glass surface. For more information, see our online article titled "Electric Range - Cookware Used on a Radiant Smooth Glass Cooktop". -Vikki@GEAppliances
A:AnswerWe do not offer cookable pads for our ranges. We also don't recommend using anything other than your cookware being on the cooktop while in use. We appreciate you confirming this with us.
