Questions & Answers

Q: QuestionCan you please tell me if the "finish" on this particular slate Range Hood is "mattte" finish?The finish does not appear to be shiny, but more matte, is that the case?

Asked 9 years ago by Anonymous.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Hi-this is Sue from GE Appliances. It's exciting to hear of your interest! Slate is a highly engineered, low-gloss matte metallic paint finish. It will hold a magnet and resists fingerprints. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionIs filter needed for external vent? https://www.bestbuy.com/site/ge-30-convertible-range-hood-stainless-steel/8153219.p?skuId=8153219

Asked 3 years ago by Rafi.

• A:Answer Good day, We'll be happy to answer your question! The grease filters are required for use at all times when using the vent. However, the charcoal filters are only required when using recirculating (internal) venting. If venting externally, then only the grease filters are required. Have a wonderful day! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello! I need to purchase a recirculating kit for this model, but the recommended kit UXCF72 shows round charcoal filters, not square as in the hood itself. Please advise.

Asked 2 years ago by Jules.

• A:Answer I purchased this hood and it did not include charcoal filters. I purchased charcoal filters separately and they are round. I hope this helps.

  Answered 2 years ago by BetsyBVerified Purchase

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Q: QuestionHello, is the stainless steel finish fingerprint resistant? I have ge profile appliances in the fingerprint resistant stainless finish. Will this match those appliances? Thank you for your time

Asked 4 years ago by Krissy.

• A:Answer Hello, Thanks for asking! We appreciate your loyalty to GE Appliances and we'll gladly give you an answer. We're happy to inform you the Fingerprint Resistant Stainless Steel finish on this range hood should match your other profile appliances wonderfully. We're glad we could help. Have a great day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf I have 8" ceiling do I need an extension or will it go to the ceiling with what is included?

Asked 6 years ago by B.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Hi B- Thanks for choosing GE! A duct cover kit is not required with 8' ceiling. The supplied duct cover fits 7'-4" to 9'-0" ceiling heights. Check out the Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - You'll love your color choice. Explore our Slate Appliances at: https://www.geappliances.com/ge/slate-appliances.htm - Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes it have to be vented to the outside?

Asked 7 years ago by Debi.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Hi Debi- We have great news! It does not have to vented outside. GE® 30" Wall-Mount Pyramid Chimney Hood JVW5301FJDS offers convertible venting options- Select recirculating (non-vent) or external venting. JXCF72 - Charcoal Filter required for recirculating (sold separately). Do-it-yourself Installation. Play Video: https://www.youtube.com/embed/iIr6VeF0Yuw?rel=0 - Check out the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - OPTIONAL REMOTE CONTROL JXRC70 (sold separately)- Control your ventilation lighting and fan speed from anywhere in the kitchen. You'll love your color choice. Black Slate Appliances resist smudges and virtually eliminate fingerprints! Learn more: http://www.geappliances.com/ge/black-slate-appliances.htm - Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow is the sound/fan noise?

Asked 5 years ago by HelloBestBy.

• A:Answer Hi - Thanks for considering GE 30" Convertible Range Hood Model JVW5301SJSS! Sones (Sound) Ratings are as follows: 1.0 (Working Speed); 5.1 (High Speed); 6.6 (Boost Speed). This is a popular model and we continue to manufacture our range hoods with as quiet an operation as possible. You should be pleased with your choice. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionGE - 30" Convertible Range Hood - Slate Model: JVW5301EJES SKU: 8153195GE - 30" Convertible Range Hood - Slate Model: JVW5301EJES SKU: 8153195 ALSO AVAILABLE IN STAINLESS STEEL? ALSO AVAILABLE IN BLACK? IF YES WHAT CODE TO USE? IS THERE A CHIMENY EXTENSION IF YES WHAT CODE TO USE? WHAT LIGHT SOURCE EQUIPPED THAT MODEL?

Asked 10 years ago by PIERRE.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Hi Pierre-this is Sue from GE Appliances. We are excited to hear of your interest! This model is also available in stainless steel-JVW5301SJSS-SKU: 8153219. JXDC72ES (Slate)- 10 (ft.) Ceiling Duct Cover Kit. JXDC72SS (Stainless Steel) - 10 (ft.) Ceiling Duct Cover Kit. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: QuestionBulb blew out changed now no power nothing goes on ?

Asked 1 month ago by Gigi.

• A:Answer We suggest scheduling a service appointment with one of our certified technicians to get this issue properly diagnosed and repaired. You can schedule an appointment with a GE Appliances technician by calling- 833-426-3393.

  Answered 3 weeks ago by GE Answers

  
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Q: QuestionDoes this vent hood have the vent fan on only one side, or does it draw equally from both sides of the range?

Asked 3 months ago by GEhelp.

• A:Answer This model has a centrifugal or dual blower type (often referred to as squirrel cage fan). It will drawer equally on both sides. The CFM rating at MEDIUM fan speed is 250 CFMs. Here's a list of the CFM and sones: 350/6.6 (Boost Speed) 340/5.1 (High Speed) 150/1.0 (Working Speed) Note: The High fan option does not turn off the same way as Low and Med. If you hold High for 2 seconds, it will activate BOOST whereas if you hold Low or Med or 2 seconds it will activate the auto shut off. Joyce@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionHow long are the vent chimney section(s)?

Asked 3 months ago by Dcal.

• A:Answer The height of canopy is 9-7/8". The size of the damper is 6" round and 1" tall. -Don@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionCan the halogen bulbs be replaced with LED bulbs?

Asked 5 months ago by KP.

• A:Answer For the best performance and safety, we recommend using only parts specifically designed for this unit, as it hasn't been tested with alternative components. - Julia@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionMy construction crew is here and needs to know whether this vent needs an 8 or 10 inch pipe for exhaust

Asked 11 months ago by Cheryl.

• A:Answer These are adjustable and designed to meet varying ceiling heights. The duct covers can be adjusted for ceilings between 7 3 1/4" to 9" depending on the distance between the bottom of the hood and cooktop. To view the product dimensions, see page 2 of the Installation Instructions at the following link-(page 6)- https://content.syndigo.com/asset/9cb46d60-420c-45cc-b81f-55fd4283d6ad/original.pdf.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI am planning to buy this range hood and love the slate color as it matches my other appliances. However, I have 10ft ceilings and see that I need to purchase the extension kit. However, I am unable to find it anywhere in the same color. Can you help?

Asked 1 year ago by Cierra.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Thank you for checking with us! Yes, we do offer duct covers that extend to 10 ft. The compatible 10' duct cover for this model hood is part UXDC53EJES.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this a freestanding range hood?

Asked 1 year ago by Jnewby.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer This is a wall mounted range hood. The space requirements can be found on page 2 of the Installation Guide on our GE Appliances website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI already have a chimney vent installed. It is 11" by 8". Will this fit?

Asked 1 year ago by Stormy.

Q: QuestionDoes the hood come with brackets?

Asked 1 year ago by Brackets.

Q: QuestionHello, one of my lights from this "30 in Conv Range Hood" is out. It hasn't been a month that I bought it and I've only used it twice since purchased. How can I replace one of the lights or bulbs, or can you help with this? Ty

Asked 1 year ago by Light.

Q: QuestionI have cleaned the grease filter but there is still oil drip on the hood edge. How to solve this?

Asked 1 year ago by Will.