We had purchased a GE in 2015 but it was shutting off and freezing our food in the bottom right side. Is this problem/design fixed in this later model or having similar problems? null

Question

GraciclaS · Accepted Answer

My fridge stopped working less than a year after I bought it. It was still covered. I stopped working again a couple months after the 2 year mark and my total tech warranty from Best Buy no longer covers it. DO NOT BUY THIS!

Answered by GraciclaS 6 months ago

JPMN · Answer

I've had this fridge for two months with no issue similar to the one you describe.

GE Answers · Answer

Hi Kitchenmom- Thanks for viewing our GE GNE25JSKSS! We know you have choices and certainly appreciate your loyalty. We have established high standards in appliance quality and design. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear issues encountered in the use of one of our products, we get involved and resolve the issues the best we can. Therefore, you should not expect the mentioned freezing issue with your new GE French- Door Refrigerator. Reset assured we provide a warranty with all our appliances and consider issues beyond that period on a case-by-case basis. Keep in touch and let us know your favorite feature! SUE@GEA

Answered by GE Answers 8 years ago

“We had purchased a GE in 2015 but it was shutting off and freezing our food in the bottom right side. Is this problem/design fixed in this later model or having similar problems?”

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