“Had refrigerator 1 week and a loud alarm goes on sporadically for 10 seconds throughout day and night. Door alarm? They took off bottom freezer door when delivering. Could this started the problem?”
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Hello, thank you for your question. We are sincerely sorry that your refrigerator's alarm is frequently going off and understand how that would be frustrating. The door alarm feature helps ensure food preservation is maximized by signaling if the fresh food door(s) or freezer drawer has been left ajar. When the fresh food door(s) has been left open longer than 2 minutes, a beeping signal will sound. Excessive warm air filtration into a refrigerator rapidly increases the inside temperature. Temperatures higher than 44 degrees can result in rapid food spoilage as well as additional energy needed to re-cool the interior. We recommend making sure there is nothing preventing your refrigerator's doors from closing fully. Otherwise, If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
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