I purchased this 17 days ago. It’s been great. Now all of a sudden the buttons won’t work. You can press the off button and it doesn’t shut off. None of the buttons work. It just runs until you unplug it. Any advice? null

Question

Joel · Accepted Answer

Call the GE phone number in the instructions book.

GE Answers · Answer

Hello, thank you for your question. We are sincerely sorry that your dehumidifier's control panel is not operating properly. We truly understand how that would be frustrating. In this case, since you have already tried disconnecting it, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA

Answered by GE Answers 4 years ago

“I purchased this 17 days ago. It’s been great. Now all of a sudden the buttons won’t work. You can press the off button and it doesn’t shut off. None of the buttons work. It just runs until you unplug it. Any advice?”

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