“The unit is plugged in; the water tank is empty; filter is clean, but unit will not run? I've not even had the unit for a year yet!”
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I recommend turning to the instructions manual to reset your machine, or reach out to the manufacturer—they have a one year warranty for this product
Sorry, there was a problem. Please try again later.Hello. We're sorry to hear that you are having trouble with your dehumidifier after less than one year. We understand the inconvenience and would like to offer some help. To troubleshoot, make sure the bucket is placed securely and properly seated. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that one of our techs will be able to help is needed, and should you have any additional questions, please reach out to us. All the best. - Kianna@GEA
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