A:AnswerDo not do it. Never with BEST BUY. It took 4 months to be delivered. It will require a LICENSED and BONDED Electrician to install. The BEST BUY installers were neither. They could not even figure out how to pull the electrical breaker to the COOK TOP that they were to replace. They took my cash for the install, that never happened, and have not felt any urgency to return it to me. If you let BEST BUY install it, and the TECHS are not LICENSED and BONDED, it may invalidate your home owners insurance. Go to a reputable store. Verify the intallers credentials BEFORE making any purchase. NEVER USE BEST BUY
A:AnswerThank you for connecting with us! The front left element is 1500W, the left rear element is a 120W Warming Zone. Additionally, the front right element is 2500W with Power Boil, while the right rear element is 1200W. Lastly, the center heating element is 2700W. We hope this helps and if you have any additional questions, please reach out to us. Kind regards – Matthew@GEA
A:AnswerHello EJones,
Thank you for reaching out.
With electric cooktop burners, there is not a temperature range associated with each burner. The burner cycles on and off more or less frequently depending on the setting. On high, it cycles off much less than on low. Other factors that make it difficult to provide a temperature range include: the size of the pan, the food or liquid being cooked, the material of the pan, etc. The warmer burner is meant to provide low heat to foods that are already done and to keep them above a temperature of 140 F. We hope this information helps. Mike@GEA
A:AnswerWe are replacing the glass cooktop because of chips on the edges. We will definitely install with the metal strips because that is what tends to break. Of course it is your choice, i thought my experience might help…
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A:AnswerHi - Thank you for reaching out to us and for your interest in a new GE Appliances cooktop. This unit requires 240 volts to operate properly. It will not operate on 120 volts. We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerHello, thank you for taking the time to reach out to us! If you’re looking only for 36” cooktops, it may be difficult to find one for 30 AMPS. This model, JP3036TLWW, comes in white and can run on 29.0 amps at 208v; however, it is recommended to run on 40 amps.
There are a few 30” models that are recommended for 30 amp such as JP3030TJWW. If you’re not opposed to purchasing a 30”, we recommend this model for the needs you specified.
We hope this helps and if you have any further questions, please feel free to reach out.
All the best – Matthew@GEA
A:AnswerHi EJones - Thanks for reaching out to us and for considering this built-in cooktop for your home! We apologize for any confusion in accessing this information and are happy to offer you some guidance in this. This 36" cooktop is approved for use over many of our select GE 30" single wall ovens and warming drawers. We would recommend that you refer to the Installation Instructions of your wall oven/warming drawer to confirm if this is an approved combination. If you cannot access this information or would like help in confirming this, please reach out to us via email at our Contact Us page online and we will be happy to help you with this further. Please include your name, address, phone number, current email address, and the model and serial numbers for your wall oven. We hope that this helps! -Eliza@GEA
A:AnswerHi sb - Thanks for reaching out to us! We truly appreciate your interest in this built-in cooktop and are happy to offer you some guidance in this. This 36" cooktop requires cutout opening dimensions of 33-7/8 x 19-1/8 (Width x Depth). If your cabinetry countertop can be installed for this cutout, the cooktop will properly fit in this opening. We would recommend that you refer to pages 4-5 of the cooktop's Use and Care Manual for additional guidance on preparing the cutout opening to ensure that this installation will work for you! Please feel free to reach out if you have any additional questions about this cooktop or installing it in the future. We are always happy to help! -Eliza@GE
A:AnswerHi ds - - Thanks for reaching out to us and for your patience! We appreciate your interest in this electric cooktop and are happy to offer you some guidance in this. The required cutout dimensions for this cooktop are 19-1/8" depth x 33-7/8" width. Given that your current cutout is slightly larger, unfortunately this cooktop will not properly fit. - We do offer a cooktop filler kit for 30" cooktops that can be used for replacing a larger cooktop with a smaller one that requires a smaller cutout in the counter; however, there is not a filler kit for 36" cooktops. We apologize for any inconvenience this may cause. - Please feel free to reach out to us via our Contact Us page online and we will be happy to answer any questions you may have about finding a replacement cooktop model that will work for you. We are always happy to help! -Eliza@GEA
A:AnswerHi Benny - Thanks for viewing GE Model JP3036SLSS! Stainless Steel and heavy-weight aluminum is highly recommended. Porcelain Coated Cast Iron cookware is okay as long as the cookware is covered completely with porcelain enamel. Caution is recommended when using cast iron cookware that is not completely covered with smooth porcelain enamel, as it may scratch the glass ceramic cooktop. We suggest viewing the following link for more details-
RANGE - COOKWARE USED ON A RADIANT SMOOTH GLASS COOKTOP: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Casey - Thanks for considering GE! When it is used as a 12" burner, it is 2700 watts; when it is used as a 9" burner it is 2000 watts. We hope this is helpful. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi Momchristy - Thanks for choosing GE Profile™ 36" Built-In CleanDesign Cooktop Model #: JP969 (Dimensions: 3 1/4 H x 36 1/8 W x 20 3/8-21 D). The current GE 36" Built-In Electric Cooktop Model JP3036SLSS is 3 3/8 H x 36 1/8 W x 20 3/8 D. GE cooktops are guaranteed for an exact fit (compatible model with the same width and configuration) or GE Appliances will pay up to $100 toward modifications. See offer criteria and details: https://www.geappliances.com/content/migrated-ge/cooktops/built_in_cooktop_rebate.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Sue
A:AnswerHi Jerry - Thanks for choosing GE Model JP3036DLBB! We do not provide the AWG wiring size or gauge (the physical thickness of the wire) for those trying to wire their house for any cooking appliance. There are too many variables involved, such as: length, type of wire, etc. This is a safety issue; if the wrong size wire is used, the insulation covering the wire can overheat, melt and cause a fire. The power leads supplied with this appliance are suitable for connection to heavier gauge household wiring. The insulation of these leads is rated for temperatures much higher than the temperature rating of the household wiring. The current-carrying capacity of the conductor is governed by the wire gauge and the temperature rating of the insulation around the wire. Local electrical codes must always be followed for these situations. Please contact a local licensed electrician for more detailed information. Cooktops have 3 wires - red, black, and bare ground. (The neutral from the house is not used and should be capped). GE Appliances uses all copper wires, there is however a light coating of tin covering the wire. This gives the appearance of aluminum wiring and prevents the copper from oxidizing. Here's the link to the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11072-4.PDF - Also, the Quick Specs at the following link provides electrical data: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JP3036DL_TL_SL_R2_16.pdf - We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for choosing GE® 36" Built-In Knob Control Electric Cooktop
JP3036DLBB and welcome to the family! Approximate cutout dimensions are as follows: (WxD) (in.) 33-7/8 x 19-1/8. We encourage viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11072-4.PDF - Keep in touch at GEAppliances.com. Sue
A:AnswerHi ITCH - Thanks for choosing GE® 36" Built-In Knob Control Electric Cooktop
JP3036DLBB. Great choice! Cutout Dimensions: (WxD) (in.) 33-7/8 x 19-1/8. Before making cuts, we encourage viewing the Installation Guide at the following link for complete details (See page 4): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11072-4.PDF - We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue
