“My parents had a repair guy tell them that all working vents should “suck” hard enough to hold up a paper towel. This one does not do that, even on the highest speed. Does that mean it was installed incorrectly or does this one work differently?”
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Hi there, We appreciate you reaching out on this matter. Our apologies to hear that your vent is not working properly and understand your concern. If the vent in not able to hold up a paper towel when on, then that is not normal. We would recommend scheduling a service appointment with a GE technician to diagnose the problem. You can schedule an appointment by calling 1-800-432-2737. Hope this helps. Mike@GEA
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