Questions & Answers

Q: QuestionIs it possible to control this range hood remotely?

• A:Answer Yes, a remote control is included, allowing you to activate and adjust the hood's functions from anywhere in your kitchen.

Q: QuestionCan the lights on this range hood be dimmed?

• A:Answer Yes, the range hood features triple LED dimmable lighting with included bulbs.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

• A:Answer The maximum airflow capacity of this range hood is 610 cubic feet per minute.

Q: QuestionWhat is the purpose of the Chef Connect feature?

• A:Answer The Chef Connect feature automatically syncs the hood's lights and fan with your compatible range, providing illumination and ventilation as you cook.

Q: QuestionHow many fan speeds does this GE range hood have?

• A:Answer This GE range hood has four fan speeds to effectively cycle out odors and smoke.

Q: QuestionCan this unit be installed Ductless?

Asked 2 years ago by Ductable.

• A:Answer Yes- mine was installed ductless. There is a recommended kit that you can purchase to do this, but my contractor configured the vent himself. It just requires a side vent to let the air out when you turn on the hood. You will not be venting smoke and odors out of your home, but the filters will help reduce smoke by catching and recycling the air.

  Answered 2 years ago by BILZCabinVerified Purchase

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Q: QuestionWhat diameter duct is needed to pipe this out through the roof?

Asked 5 years ago by Al.

• A:Answer Hi Al - Thanks for choosing GE Model UVC9360SLSS and welcome to the family! Use a 8" round duct. We suggest viewing the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80813-2.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIn the cabinet preparation image on pg. 10 of the Owners Manual & Instructions, it has a 1" clearance for the width between the vent and the cabinet hood. Is that 1" necessary, or can it be less than 1"? Ours would be about 1/2", okay to use with screw D?

Asked 4 years ago by Jason.

• A:Answer Hi there, thanks for asking! We recommend that you follow the installation instructions as they're written. There is 1" of clearance needed on either side of the vent hood and in its rear as see on page 10 of the installation instructions. It also requires 3" of clearance in the front. We hope this helps and that you're staying safe. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionMy parents had a repair guy tell them that all working vents should “suck” hard enough to hold up a paper towel. This one does not do that, even on the highest speed. Does that mean it was installed incorrectly or does this one work differently?

Asked 3 years ago by CuriousCustomer.

• A:Answer Hi there, We appreciate you reaching out on this matter. Our apologies to hear that your vent is not working properly and understand your concern. If the vent in not able to hold up a paper towel when on, then that is not normal. We would recommend scheduling a service appointment with a GE technician to diagnose the problem. You can schedule an appointment by calling 1-800-432-2737. Hope this helps. Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this range hood come ductless. It's for an apartment and we do not have exhaust towards the outside.

Asked 5 years ago by Miluki.

• A:Answer Hi Miluki - Thanks for considering GE Model # UVC9360SLSS! Yes, this hood may be installed in recirculating mode (ductless). You will also need to use UXCF91 – Charcoal Filter (included) and UXN70 – Recirculation Kit (sold separately). We suggest viewing page 15 of the Installation Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80813-2.PDF - Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDOES THIS COME IN 30 INCHES ?

Asked 7 months ago by STEPHANIE.

• A:Answer The UVC9360SLSS does not come in a 30" W version. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionCould you tell me the maximum height i can install over my induction cooktop? Thank you.

Asked 1 year ago by 1234.

• A:Answer This vent hood must be installed between the 24" required minimum and 36" recommended maximum above the cooking surface. Always refer to the cooktop or range installation instructions for product-specific clearances. Note that the installation height should be measured from the cooking surface to the bottom edge of the cabinet surface. To learn more, see the Installation Clearances section on page 10 of the Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: Questionwhat is the CFM on this unit?

Asked 1 year ago by cajunqueen.

Q: QuestionThe lights have gone out of my 36" GE Profile range hood. The part to fix it is very expensive. Can I replace the inside with this instead so I get a new blower as well, it seems like such a waste to throw the entire hood away?

Asked 1 year ago by WeProfile.

Q: QuestionCan this be installed under a cabinet? Cabinet is the right size and ductwork is already there? Does the entire bottom of the cabinet need to be cut out to accommodate the unit or is the hole for the duct that’s already there sufficient?

Asked 2 years ago by Lambro.

Q: QuestionWhat size is the exterior vent cap should I get for this insert?

Asked 2 years ago by Julia.

Q: QuestionWe want to purchase this hood but our depth opening is 19 1/4. Will this work as dementions show 19 1/4 depth. I was wondering if there is a trim piece we can eliminate to make it work

Asked 2 years ago by Sheran.

Q: QuestionWill i need to purchase a blower separately and if so, what blowers are compatible with this hood liner?

Asked 3 years ago by JLA.

Q: QuestionWhat is the minimum sound level, when running on minimum setting? I could only find maximum sound level in specs to be 4.9 sones. How low its noise can go?

Asked 3 years ago by muktak1984.

• A:Answer Hey there, thank you for taking the time to reach out. We're sorry to say that at this time, only the loudest fan speeds (High & Boost) are rated. The CFM/Sones rating for the High Speed is 288/4.9. The CFM rating for Boost Speed is 610. We apologize for any inconvenience this causes and we're wishing you the best. Let us know if you need anything else. - Guy@GEA

  Answered 3 years ago by GE Answers

  
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