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Hello. We're sorry to hear that you have a strong odor coming from your downdraft. We understand how this can be bothersome for you, and we're glad you reached out. Grease filters should be cleaned at least once a month. To remove: Remove filters from the air vent by reaching the filters through the vent openings, pushing down then pulling out. NOTE: The filters are different sizes. Be sure to replace them as removed, wider one on the left. To clean: Soak and then agitate in a hot detergent solution. Light brushing may be used to remove embedded soil. Rinse, shake and remove moisture before replacing. Do not clean the filters in the dishwasher. We hope this helps!- Kianna@GEA
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