“My GE GTW485ASJWS is 3 y.o., good until now. I now hear a buzz when I push start regardless of any options, the automatic sensor doesn't spin, the motor sounds like its starting but no water fills the tub. Then it agitates without water. Any advice?”

Asked by FR75010 6 years ago

1-2 of 2 Answers

Hi FR75010 - Thanks for reaching out to us! We are sorry to hear your washer is not operating properly. Make sure both hot and cold faucets are fully on. The electronics may need to be reset. Unplug washer, wait 2 minutes, plug back in and press Start. For reference, view page 24 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - You can also try a motor reset. View TOP LOAD WASHER - HYDROWAVE MOTOR RESET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - A qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! Sue
Answered by GE Answers 6 years ago
Sorry, there was a problem. Please try again later.
You need a "board" which costs $400.
Answered by 0star 6 years ago
Sorry, there was a problem. Please try again later.