“Its making a clicking sound motor is not moving and it still makes clicking sound”
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It's usually the machines sensor detecting the load so it's balanced. It usually can take up to 5 minutes. All new High Efficiency washers are like that now. It takes a while to get used to.
Sorry, there was a problem. Please try again later.Hi Jr - Thanks for reaching out to us! We are happy to help. First, try resetting the electronics. Unplug washer, wait 2 minutes, plug back in and press Start. For reference, see page 24 of the Owner's Manual (Troubleshooting Tips): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - If your washer fills with water but does not agitate or spin, you may need to reset your washer motor. Current washers do not use a transmission, so the motor takes on a larger role in the drive system. If your washer senses a power spike, unbalanced load, or disruption in power it will send a fault code to your motor and may require the motor to be reset. View the following link for details and video - TOP LOAD WASHER - HYDROWAVE MOTOR RESET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - A qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for further assistance or conveniently schedule an appointment online at GEAppliances.com - We hope this is helpful. Keep in touch! Sue
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